Here’s what consumers have asked with answers from Simply Dresses staff and previous consumers.
We hope you love your purchase, but if you are not satisfied, we accept returns for a refund less a 10% restocking fee or for a full store credit! Due to the seasonal nature of our merchandise, we do ask that you contact us within 7 days to receive the return authorization number. See our full policy located on our "Returns" page and you can contact us directly if you have any further questions. We'd be happy to help!
We are an authorized retailer for all of the dresses on our site and we work directly with the manufacturers of all the products we sell! The dresses are designer original items and we do not make any replica dresses. Please feel free to contact our customer service if you have any further questions and we'd be happy to help!
We accept returns! You can receive a refund less 10% restocking fee or a store credit for the total value of the item you are returning. You must obtain a return authorization number within 7 days of receiving your order. Please note that all items marked "Final Sale" are not returnable and items marked "Store Credit Only" can be returned for store credit only. For more detailed information please visit our returns page and please feel free to contact us with any further questions!
It would depend on the availability of the dress and the shipping option you choose. A dress that states "In Stock: Ships next business day!" when you select the color and size should ship out the next business day and if it states "due to ship" it should ship out on the date provided, then arrive in the shipping time you choose. Please contact us if you need any assistance with a specific style and we would be happy to help!
Hello Talisha! We are a legitimate site and an authorized retailer of the dresses we sell! As stated above, the customer is responsible for the return shipping cost. We can provide a shipping label for $8 for those located in the US or you can use the method of your choice. Please be sure to review our full return policy on our Returns page and contact us if you have any questions. We would be happy to help!
We'd be happy to accept returns per the Return Policy on our site! It states: You can receive a refund or a store credit for the total value of the item you are returning. You must obtain a return authorization number within 14 days of receiving your order. Please note that all items marked "Sale" and "Store Credit Only" can only be returned for store credit. Please contact us if you have any further questions!