100% a scam. Companies outright lies about shipping the product. Customer service is pretty much all automated. When you follow up to ensure a product has been shipped as you would cancel if it hadn't and they lie that 100% is a SCAM.

This is a tough question. If you buy from them, use PayPal because their refund policy is terrible and the item I got didn't match the description and it made me wonder if the reviews on their site are fake. They're not on Amazon for a reason if that answers your question!