Steam Questions & Answers

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Here’s what consumers have asked with answers from Steam staff and previous consumers.

5 questions answered

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Question:

How long has this fraud with steam game has been going on? How long has this fraud with steam game has been going on?

Answer:

Just stole $500 from me.

By Ben V. over a year old

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Question:

Is there a phone number to call i think i need a real person.

Answer:

STEAMGAMES 425-852-2985 Bellevue, WA This information was provided in the copy I received of these fraudulent charges. I called and left a VM for them to call me back. We shoukd all bombard them with phone calls.

By Marlene S. over a year old

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Question:

I down loaded a game last night and can not launch my internet or find the game on my pc. forgive me, this is my first game so i am not familiar with the process I down loaded a game last night and can not launch my internet or find the game on my pc. forgive me, this is my first game so i am not familiar with the process

Answer:

Steam has a policy if you have played less than 2 hours you can return the game and get full money back within a week

By Subrata S. over a year old

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Question:

Did anyone sign up for experian before being hacked by steamgames????? Did anyone sign up for experian before being hacked by steamgames?????

Answer:

I have been using steam for 5 years and it is a very smooth expirience

By Subrata S. over a year old

Question:

I'm physically challenged indian who works hard to earn a living. they deducted rs. 36000 from my bank account.. i have nothing to do with their site. I'm physically challenged indian who works hard to earn a living. they deducted rs. 36000 from my bank account.. i have nothing to do with their site.

Answer:

I think you bank account or card info got leaked online and someone used it to buy the games

By Subrata S. over a year old

Question:

My credit card has been charged by you for the services i never requested how to get a refund

Question:

How do i get my money back?? i don't know anything about this site. i have contacted my bank. mitzi mccormick

Question:

They stole $200 from me this morning

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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Steam Questions & Answers

How long has this fraud with steam game has been going on? How long has this fraud with steam game has been going on?

Is there a phone number to call i think i need a real person. Is there a phone number to call i think i need a real person.

Did anyone sign up for experian before being hacked by steamgames????? Did anyone sign up for experian before being hacked by steamgames?????

My credit card has been charged by you for the services i never requested how to get a refund

How do i get my money back?? i don't know anything about this site. i have contacted my bank. mitzi mccormick

I bought wolfenstein: youngblood on aug 2, 2019. i cannot find it. where is my game? i paid for it

There is charge from this site, did not order anything?

They stole $200 from me this morning

Can’t see your question? Ask to get answers from the Steam staff and other customers.

Is this your business?

Is there a phone number to call i think i need a real person.