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StorageTreasures.com Questions & Answers

149 reviews
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Here’s what consumers have asked with answers from StorageTreasures.com staff and previous consumers.

6 questions answered
17% answered in 1 day
Question:

From what i am reading sounds like a lot of scamming going on. do i need to cancel my member ship or are these people legit.

Answer:

Hi John, I understand your concern and want to assure you that we do not try to scam any of our customers. If there is ever a situation where we can assist, we will do all we can for you.

By Member S.,
See more answers (3)
Question:

I keep seeing "private seller" posting auctions with collectibles, sports items, etc. how often do you have customers complain about the units?

Answer:

Plase be careful this unit are from people who already purchased units took what's good then resale what's not worth to them.

By Cindy H.
Question:

How do i go back and view a locker that i won?

Answer:

My apologies for the delay. You should be able to find the link under Recent Bids, by searching for the Auction ID. If you don't want to do that, we can send you the link. Please contact our Customer Support team at (480) 397.6503

By Member S.,
Question:

Answer:

Hi Tasha, We are sorry to hear about your struggles. I recommend asking the storage facility to pass your contact information to the winning bidder of the auction. It will be up to the winner to decide to contact if they want to discuss returning of some items.

By Member S.,
Question:

How can you look at past results from these public auctions? i would like to see the actual sold prices of certain locations,.

Answer:

Hi Givetheropeiftheydonthan K, We can help you find that information. The Sold auctions stay on the website, but they are not searchable. Please give us a call at 480.397.6503 or send us an email. We can find the link to the auction, the auction page will include the sale price and the time it ended.

By Member S.,
Question:

I got scammed/frauded on 8/1 and have been writing you for resolution. how long will it take you to get back to me on this, in general? people are posting that you never get back to them and i don't want this to go that way. i bought a fraudulent unit on 8/1 from storage solutions in fontana. when i asked the manager for a refund she said it was a "charity" unit. it was staged, about 2 tons of broken used lumber behind a couple shelves, and chemicals i have to take to hazmat. i need an answer on this soon, if one is coming please let me know. thank you.

Answer:

Storagetreasures.com will NOT respond to you if a facility stole from you, misrepresented an auction or has blocked you from clearing out a unit unless you rent the unit for another 2 months. Storagetreasures.com WILL suspend your account if you complain or point out one of their many, many, many scams. It's completely illegitimate.

By Jennifer L.
Question:

Question:

If the orginal highest bidder doesnt pay for the unit will storage treasure send a email of the account being suspended?

Question:

Question:

How long does it take storage battles to answer me regarding a fraudulent unit i bought?

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