We are so sad to hear what are you experiencing, can we have a chance to explain what happened?
We open our store over 5 years (email: storedogdog@hotmail.com, website: www.storedogdog.net, https://shopdogdog.myshopify.com), mainly running girl clothing and accessories all the time, never selling the PlayStation console.
We have received mails from many people meeting this problem like you, someone used our name (storedogdog.net) selling PlayStation console in shopify, scamming money! After our explanation, customers have already known what happened to their order, so they are trying to resolve this issue from the bank or other ways. Therefore, can we know your email account or email us? We really want to email you more details which we collect from those kind customers, thanks for your understanding.