I really like one of the dresses for my wedding but now that I read the reviews I'm scared to order it :/ how can I have a guarantee that my dress will be exactly the way I order it?

asked by Claudia B. on 9/17/15

6 Answers
Thumbnail of user staceyn3

There is no way to know. The only response you will get is thru email and it appears to be it is a standardized response. Keep looking elsewhere. They are cheap made dresses. Nothing like what they appear to be. If you have problem with it you are stuck with the dress. They will tell you, YOU can take it and have it fixed... Save yourself the stress and headache... THEY SHOULD SHUT THIS TYPE BUSINESS DOWN!

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Thumbnail of user lisam140

All I can advise u hun is from my experience I ordered my dress then read the reviews on this site and panicked! However I received my dress in plenty of time (I live in Cyprus) and when I got it was over the moon with it. It was perfect, exactly what I ordered and fit like a glove!

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Thumbnail of user juliel26

Hi do not order from this company especially for a wedding you will only be dissapointed

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Thumbnail of user karenw59

I would suggest you do not risk this company. My dress arrived incomplete and they also suggested I go to a taylor here to fix it. They offered tiny amounts of compensation but in the end just stopped replying to my emails and I didn't receive any money back and never heard from them again.

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Thumbnail of user annet184

Don't do it. Go to a reputable company. Believe the bad reviews. Don't believe the good ones. I got no refund when I complained about a prom dress I had made for my daughter that came and was basically cheap net curtains sewn together that in no way reflected my order.

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Thumbnail of user richards145

Hi Claudia,
Based on the very poor performance of this website and the numerous negative reviews from people other than us, I don’t think there is any way you can guarantee it.
My fiancée had sent a detailed e-mail describing exactly the slight modifications she wanted from one of their standard products, which they promised would not be an issue, but when the dress showed up, it was wrong, and they have refused to refund, and wanted us to go to a Taylor in our country to fix it at our cost.
I strongly recommend staying away from this website, and recommend trying to find a dress somewhere else.

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