Teespring Questions & Answers

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Here’s what consumers have asked with answers from Teespring staff and previous consumers.

56 questions answered
4% answered in 1 day
Question:

What is the quality of the shirts like? from actual fabric quality to print quality compared to what you see on the photo? this question is for customers.

Answer:

I paid extra to get the shirt on time. It did arrive when they said it would. The shirt looked good, but it ran very small for a medium size. The quality is not impressive for the price of the shirt. I know I will keep looking for a better quality place to order. If I am going to pay high prices for a tee shirt, I want it to be the right sizing and a good quality.

By Jean W.
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Question:

How long does it take for the order to be shipped? i've been checking everyday for the past 4 days and it still says printing.

Answer:

I've ordered from them twice. One was shipped 3 months after the order was placed and the other took less than 3 weeks. I wouldn't order any shirt that you need quickly.

By Donald K.
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Question:

How much does it cost to make the t shirts?

Answer:

Designing to Sell is free of charge. You determine your profit margin, based on the item(s) that you create. We charge a flat base price per productyou set the selling price and you keep the profit! Thank you.

By Teespring S., Teespring Support
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Question:

Answer:

I see Teespring responding to people who issues, and want to talk to them privately. Thats because they are going to tell them they will give them a free reprint, or a credit for their store, but no money no matter what. If you don't like it, or it sucks like my shirt with a grey graphic printed on a similar grey shirt, that was paper thin. The solution is to reprint on another tee. The same people who couldn't figure out that an invisible logo on a shirt probably shouldn't pass quality control. You can get better quality stuff from almost everywhere.

By no n.
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Question:

Why is the quality bad? if it's terrible then im gonna no longer work with u guys

Answer:

AWe are always happy to offer a resolution for any item that is not printed or received as originally shown in the order confirmation. Buyers in need of assistance can visit our Help Page at any time, choose the "Contact Us" option, and receive a response within 24-48 hours. Thank you.

By Teespring S., Teespring Support
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Question:

I have spent 1,000 on the site but now i waiting for an order placed in september...no one responds and the chat is useless. will i be ignored?

Answer:

Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Contact Us" option. Thank you.

By Teespring S., Teespring Support
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Question:

Is the large in a hoodlie a mans large?

Answer:

We appreciate your interest in our listing! Our hoodies are considered to be unisex items. Thank you.

By Teespring S., Teespring Support
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Question:

How can i tell which shirts are 100% cotton before i purchase?

Answer:

We utilize multiple similar brands to ensure availability. We are unable to select a specific brand to be used for an order. However, if there are any issues with an item received we are always happy to offer a resolution that works best for you. Thank you!

By Teespring S., Teespring Support
Question:

Tried to order a t shirt. would not accept my payment. tried a different card, would not take my payment. too bad liked the shirt. no way to call?

Answer:

Sorry to hear that you had an issue with our checkout process! All orders are placed directly on our site, we do not currently offer assistance by phone. Our Team would be happy to review the item that you are attempting to order, please visit our Answers Page and choose the "Contact Us" option. Thank you.

By Teespring S., Teespring Support
Question:

Hi i would like to say i ordered 2 t shirts from mandjtv merch store through tee spring.com how long does it take to deliver?

Answer:

All delivery time frames are shown at the time of submitting an order and can vary based on the requested product and delivery address. Please contact us directly through our site for further assistance. Thank you.

By Teespring S., Teespring Support

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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