UPDATE: I contacted the private bookseller yesterday to find out the estimated arrival date of the textbook I ordered because now that the hold has dropped off (per textbooks.com when hold drops off of bank account then that means the book was shipped and order was processed) I wanted to know the estimated delivery date. They emailed me this morning to say that "you were given a full refund on your account so no book"! The "refund" they refer to is the HOLD dropping of the account, I still have a full charge for the book that went through the system and the money if out of my account on 8/2/10. Are you kiding me? OK, I am done with text.books.com (aka marketplace.com and all their private booksellers), I emailed all the parties concerned with this latest news that they all think I was refunded when in reality it was the HOLD dropping off and I sill have a charge on my account but no book! Then I called my bank and made a claim to dispute this charge that is still out there because I do not have the item (and appearently I am not getting it because these fools do not listen to begin with when I told them I had 2 charges on my account), my bank is giving me a credit for the amount (thank you Bank of America!) and I will order my book from half.com!

asked by Sharon O. on 8/5/10