Threadless Questions & Answers

Here’s what consumers have asked with answers from Threadless staff and previous consumers.

4 questions answered

25% answered in 1 day

Question:

How easy is it to get a hold of customer service at threadless? How easy is it to get a hold of customer service at threadless?

Answer:

I bought clothing in July. I've been going back and forth through email with someone named Nick Etheridge. It's October and I still don't have what I paid for around $85. At this point I don't think I'll get a refund or the merchandise.

By Tamika W. on 10/22/23

See more answers (2)

Question:

How do i have a bunch of reviews and no earnings? How do i have a bunch of reviews and no earnings?

Answer:

Hey Danielle, if you email our Artist Relations team at artist.help@threadless.com with your account information, we can look into this for you.

By Brianne H., over a year old

Question:

I placed my order on december the 7th, nothing has arrived yet. i wrote to threadles 3 times for info where my parcel is, and no answer at all. i m so disappointed, i want an answer and/or my money back! i called dhl and they told me the parcel is stuck in us. do something! 52 dollars purchase

Answer:

Having the same issue but it's been past 5 days and the super unprofessional support emails can basically say they don't care.

By Emily C. over a year old

Question:

What is the link between threadless' marketing and customer value? What is the link between threadless' marketing and customer value?

Answer:

Threadless doesn't care about customer value, the marketing and constant sales really puts a hole in our pockets. While I feel they need to be sued

By Emily C. over a year old

Question:

Hi has anyone bought a completed skateboard for threadless yet and if you have are they good.

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Threadless Questions & Answers

How easy is it to get a hold of customer service at threadless? How easy is it to get a hold of customer service at threadless?

How do i have a bunch of reviews and no earnings? How do i have a bunch of reviews and no earnings?

What is the link between threadless' marketing and customer value? What is the link between threadless' marketing and customer value?

Hi has anyone bought a completed skateboard for threadless yet and if you have are they good.

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