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TMShipping Questions & Answers

275 reviews
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Here’s what consumers have asked with answers from TMShipping staff and previous consumers.

7 questions answered
14% answered in 1 day
Question:

Do you ship rvs? thanks!

Answer:

Hello, Farinacci F.! Thank you for your question. Unfortunately, we don't ship RVs, only cars.

By Anna H.,
Question:

I plan to flyin to ft lauderdale airport. how can i get my car?

Answer:

Good afternoon, Pat! Please provide us with the zip codes for pickup and delivery and we can arrange the transportation for you. Please contact us directly at our toll-free number (888) 950-5028 for more details.

By Anna H.,
Question:

Answer:

Good afternoon, Andie! We are located in Miami, FL but we transport vehicles nationwide. Please, give us a call for more details.

By Anna H.,
Question:

Do you deliver cars on weekends ?

Answer:

Hi Andie! Please, tell me your quote number? We will call you back

By Anna H.,
Question:

Can i put personal items into the vehicle?

Answer:

Good afternoon Mary! According to Federal law, the car is supposed to be empty. If you need to put any personal items into the vehicle it should be discussed directly with the driver. Best regards, TMShipping

By Anna H.,
Question:

Per some reviews you guys have a non refundable deposit. is that correct?

Answer:

Dear Ray, We have NO DEPOSIT at all. If you check the agreement, you'll see that the only thing we can charge from your CC is the Booking Fee which is our Service fee. And we're NOT ALLOWED to charge it until our services are rendered - when your car is loaded on the truck.

By Anna H.,
Question:

Does the quoted price include everything? i want to avoid any hidden fees by the driver

Answer:

Hi Antonio! Thank you for your question. Please press 'Book now' in the middle of the quote that you received in order to get familiar with all the terms&conditions of the contract. Please note, that the Quoted price reflects the price for transportation only. If you have any additional questions please contact us at any time. Best regards, TMshipping LLC

By Anna H.,
Question:

I just got a quote and needed to know when the car would be able to be picked up....quote #264433

Question:

How long would it take for my car to be delivered?

Question:

Can i load anything else in my car before pickup?

Can’t see your question? Ask to get answers from the TMShipping staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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