All they naysayers read what 99% of our customers say first hand about tripfactory

No its not trustworthy at all. Its a fraud organisation. They will be quick to take your money but once the trip starts they don't care they will ignore you and will never give you any refund for all the things that weren't delivered during the trip(they will lie that that they will pay the refund but they won't)

No. I will never recommend Tripfactoy even to my enemy

How do i reach someone senior at Tripfactory - really need to provide feedback about handling customer experience by their Ops team

Till you book it is trustworthy once money passed you dont have any control, That is what happened with me atleast, This is basically website company and has arrangement with vendors and sub vendors(Unverified), And above person who is defending this is CEO of this company, You should be lucky enough to get good vendor serving you or else you're trip ruined and dont expect any apology from this company..

Only till you pay the money to them, once you have paid they are not trustworthy at all. In case of a slight misunderstanding or a smallest of problem, they will stop answering phone calls, mails, some agents will go out of service. Will start telling about various company policies, they will will talk about anything but the problem itself. If you want to save yourself some trouble, Do not book with them.

No they are not. I was given very unfair deal charging me for a good holiday with absolutely no planning. All activities were during Ramadan and most of the units were closed. While booking they had assured all activities are open and later apologised saying sorry. Totally untrustable

Absolutely! We went on our honeymoon with TripFactory for the first time and loved it..

Highly unprofessional. Not trustworthy at all. Got similar experience as mentioned by most of the people here above... Never recommend to my enemy also... I had booked Andaman package for my frnds family. But tripfactory given him the worst experience of a lifetime. Book with them only if you want to waste your hard earned money. False promises done by them. Big cheater. U may called them a fraud moneymaking company

4 out of the 6 airlines in India trust them to be their holiday partner, they are backed by the finest people in india, founders have a great track record and are professionals, should be good. Its their second venture.