TumbleDeal Questions & Answers

Here’s what consumers have asked with answers from TumbleDeal staff and previous consumers.

61 questions answered

26% answered in 1 day

Question:

Why don't you tell customers that the coach bags they are buying at inflated prices are actually factory outlet bags that were mass produced expressly for coach outlet stores? these "coach" bags are not of the same quality as the ones from the retail store. it is a great disappointment for customers who are familiar with coach bags to pay top dollar for an inferior product. why not just be up front about the origin of these bags and let the customer decide? Why don't you tell customers that the coach bags they are buying at inflated prices are actually factory outlet bags that were mass produced expressly for coach outlet stores? these "coach" bags are not of the same quality as the ones from the retail store. it is a great disappointment for customers who are familiar with coach bags to pay top dollar for an inferior product. why not just be up front about the origin of these bags and let the customer decide?

Answer:

Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!

By diane s. over a year old

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Question:

Are the purses authentic or knock offs? Are the purses authentic or knock offs?

Answer:

The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.

By lee c. over a year old

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Question:

I am curious about the quality of the jewelry on the site. the prices seem too good to be true. when advertises as swarovski is it the "real deal" or a marketing ploy to get you to think it is swavorski when it really isn't? I am curious about the quality of the jewelry on the site. the prices seem too good to be true. when advertises as swarovski is it the "real deal" or a marketing ploy to get you to think it is swavorski when it really isn't?

Answer:

Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!

By Blake B., over a year old

See more answers (14)

Question:

Are the items used? how old are they if yes? Are the items used? how old are they if yes?

Answer:

Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.

By Laura B. over a year old

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Question:

Has anyone bought a purse from them and found it to be a fake? Has anyone bought a purse from them and found it to be a fake?

Answer:

I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.

By Susan H. over a year old

See more answers (3)

Question:

What of my recent order bed sheets and things need a respond thanks What of my recent order bed sheets and things need a respond thanks

Answer:

They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.

By Virginia W. over a year old

See more answers (2)

Question:

Is the merchandise real or fake? Is the merchandise real or fake?

Answer:

WORTHLESS! Don't bother.

By My C. over a year old

Question:

I ordered 2 coach purses. these are fake coach purses. i want to return them and get all of my money back. i have at least 20 coach purses so i know what i'm talking about. it's illegal to sale knock off hand bags. please send me instructions on how to return these 2 purses. i'm very disappointed! kimswa05@gmail.com I ordered 2 coach purses. these are fake coach purses. i want to return them and get all of my money back. i have at least 20 coach purses so i know what i'm talking about. it's illegal to sale knock off hand bags. please send me instructions on how to return these 2 purses. i'm very disappointed! kimswa05@gmail.com

Answer:

You are so right! Mine is fake also.

By Jeanie F. over a year old

Question:

This site seems too good to be true. whats the catch? This site seems too good to be true. whats the catch?

Answer:

It's not true!

By Jeanie F. over a year old

Question:

Are your handbags original and not imitation? are the gold jewelries really gold and not gold-plated? just making sure they are genuine gold as described before i buy. Are your handbags original and not imitation? are the gold jewelries really gold and not gold-plated? just making sure they are genuine gold as described before i buy.

Answer:

Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.

By Jeanie F. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

TumbleDeal Questions & Answers

Are the purses authentic or knock offs? Are the purses authentic or knock offs?

Are the items used? how old are they if yes? Are the items used? how old are they if yes?

Has anyone bought a purse from them and found it to be a fake? Has anyone bought a purse from them and found it to be a fake?

What of my recent order bed sheets and things need a respond thanks What of my recent order bed sheets and things need a respond thanks

Is the merchandise real or fake? Is the merchandise real or fake?

This site seems too good to be true. whats the catch? This site seems too good to be true. whats the catch?

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