Very difficult to get, had to call numerous times to get a response and then there was no, let me help you with that. They were uncaring about my situation, I had to pursue questioning what they can do and would end up forwarding me to departments that did not respond.

Not easy at all. I was on the phone for over two hours.

Impossible. On a weekend forget it.I'll just leave it at that.

Their review team is extremely slow. They refuse to thoroughly review their errors and accept responsibility.

Initially, I talked with a representative. Then all my calls would not give me the option off speaking with a live individual even with an open case.