UncommonGoods Questions & Answers

338 reviews

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Here’s what consumers have asked with answers from UncommonGoods staff and previous consumers.

5 questions answered

40% answered in 1 day

Question:

Do you have a jewelry selection for your customers. Do you have a jewelry selection for your customers.

Answer:

Hello, yes we do. You can find it here: https://www.uncommongoods.com/jewelry

By Uncommon Goods C., Director of Customer Service over a year old

Question:

Hello, last year my son gifted me a silver chain with a round medallion surrounded by white and blue small stones, i lost the gift and want buy it. Hello, last year my son gifted me a silver chain with a round medallion surrounded by white and blue small stones, i lost the gift and want buy it.

Answer:

Sorry to hear that you lost it, you can check our jewelry section here: https://www.uncommongoods.com/jewelry

By Uncommon Goods C., Director of Customer Service over a year old

Question:

Hi! i am placing an order now with express ddp delivery method, to be shipped to the philippines.will i be able to receive the items before dec 20? Hi! i am placing an order now with express ddp delivery method, to be shipped to the philippines.will i be able to receive the items before dec 20?

Answer:

Hi Alma! It really depends on the item since some products may take a bit longer if they are customized. Do you happen to have the item# or description?

By Uncommon Goods C., Director of Customer Service over a year old

Question:

How do i know when my item ships? How do i know when my item ships?

Answer:

We'll email your tracking number on the day the order ships. If you need anything else, please contact our CS team at help@uncommongoods.com

By Uncommon Goods C., Director of Customer Service over a year old

Question:

Order #9699838. you are the worst co. i've ever ordred from & i order 99.99% on line for 20 yrs. the entire family..no more orders. no cust. care!!!! Order #9699838. you are the worst co. i've ever ordred from & i order 99.99% on line for 20 yrs. the entire family..no more orders. no cust. care!!!!

Answer:

You get what you pay for. If you wish to have a better experience, shop at Amazon.

By Martine J. over a year old

Question:

Your reviews were so good in 2018, but now they suck! what happened? are you a safe site from which to order or a scam?

Question:

Order #9699838 arrived today busted open & cake sprinkles leaking out! cust.serv. no ans.- i'm returning tomorrow & expect a refund on everything!!

Question:

Order #9699838 delivered today busted open & cake sprinkles dropping out all over the med. off. floor! cust. serv. no answer! help!!!

Question:

Order #9699838 came in today busted open & cake sprinkles dropping out all over the med. off. floor !!! cust. serv. does not answer!! help!!

Question:

I just received my order #9699838 busted open and cake sprinkles dropping out of the box all over my medical office!! no answer @ cust. serv.!!!!!!!!!

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

UncommonGoods Questions & Answers

Do you have a jewelry selection for your customers. Do you have a jewelry selection for your customers.

Hello, last year my son gifted me a silver chain with a round medallion surrounded by white and blue small stones, i lost the gift and want buy it. Hello, last year my son gifted me a silver chain with a round medallion surrounded by white and blue small stones, i lost the gift and want buy it.

Hi! i am placing an order now with express ddp delivery method, to be shipped to the philippines.will i be able to receive the items before dec 20? Hi! i am placing an order now with express ddp delivery method, to be shipped to the philippines.will i be able to receive the items before dec 20?

How do i know when my item ships? How do i know when my item ships?

Order #9699838. you are the worst co. i've ever ordred from & i order 99.99% on line for 20 yrs. the entire family..no more orders. no cust. care!!!! Order #9699838. you are the worst co. i've ever ordred from & i order 99.99% on line for 20 yrs. the entire family..no more orders. no cust. care!!!!

Your reviews were so good in 2018, but now they suck! what happened? are you a safe site from which to order or a scam?

Order #9699838 arrived today busted open & cake sprinkles leaking out! cust.serv. no ans.- i'm returning tomorrow & expect a refund on everything!!

Order #9699838 delivered today busted open & cake sprinkles dropping out all over the med. off. floor! cust. serv. no answer! help!!!

Order #9699838 came in today busted open & cake sprinkles dropping out all over the med. off. floor !!! cust. serv. does not answer!! help!!

I just received my order #9699838 busted open and cake sprinkles dropping out of the box all over my medical office!! no answer @ cust. serv.!!!!!!!!!

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