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Here’s what consumers have asked with answers from Unique Vintage staff and previous consumers.
Hello Crystal, We carry a fabulous array of retro-inspired frocks from an assortment of top pin up designers and all with their own sizing chart. It is best that you compare your own measurements to the sizing chart we have listed. The sizing is true to the sizing chart listed! Here is a link to help you take your measurements, so that they can be compare to the items sizing chart. https://www.unique-vintage.com/pages/dress-sizing-guide Sincerely,
Hello Darling! Please use the easy return link below, to help you get your return started. The return instruction are on the back of your packing slip or on our website. https://www.unique-vintage.com/smartreturns/ You will need your reference number and last name. Please follow the instructions provided. You will be printing out 2 papers, one is your return label that goes outside the box, and the other is your return invoice. Please make sure that you save the tracking number so that you can track the progress of your package. RETURN POLICY Items must be post marked within 14 days of the original delivery date. Items must be unworn, with all tags attached. Any returns post marked 15-30 days after the original delivery date will receive store credit only. Final sale items are not eligible for a refund, exchange or store credit. No exceptions. Shipping fees are non-refundable. If you have any questions, please see our full shipping & returns policy, take a look at our FAQ or contact our customer service. Thanks,
Absolutely! Shipping is slowed right now due to COVID19, but they have excellent customer service that answers your emails.
They charged my cc and three days later they sent an e mail telling me the dress I was expecting anytime is out of stock. I had to tell them I didn't want a different dress.
YES! All the dresses I've purchased from Unique Vintage have been of Excellent Quality! Their customer service is also fantastic, so if you have any concerns about an item, just contact them. I've been a satisfied customer for several years & love that I'm not wearing what everyone else is wearing - truly Unique!
Hello Aisling, Thank you for contacting UV! We offer two shipping methods. Please make sure that before you place your order that you change your Country setting on our website to be given the options below. The prices will be determined at check out, and you will be supplied with quotes before you check out. You will also supplied the opportunity to prepay your customs, but can opt out if you like. If you choose not to pay in advance, when your package arrives you will be sent a bill by your local customs office. DHL Global Mail: 8-14 Business Days. DHL Express: 1-5 Business days. Sincerely, Alex
Hello Sandra, Thank you for contacting Unique Vintage. All our orders have a 48 hour handling time before shipping, unless otherwise stated. However, the shipping time depends on the shipping option chosen at checkout. We have a few different options that all vary in cost, these live rates are made viewable in your shopping bag, as well as checkout prior to completing your order. You will require Overnight shipping, but we do recommend that you call or live chat us, to ensure timely delivery. Our handling times, might not allow for a Monday delivery, please give us a call so that we can make that happen! Sincerely, UV
