Here’s what consumers have asked with answers from Until Gone staff and previous consumers.
Legit junk. Got the "gold" junk box, and scored a solar powered battery pack. More or less got what I paid for, but nearly everything in there was donated to ARC.
As far as I know you have to send a video a picture and write the reason that you want to return it if you purchase the warranty they're going to try to use the warranty which is only half the price of whatever you paid for your purchase. So your return is now worth half of what you just paid for it two days before.