UPayCard FAQ | Sitejabber

Question:

First upaycard was providing great services, but now i wonder why a deposit of cryptocurrency(eth) is taking over 24hours to be credited to my account First upaycard was providing great services, but now i wonder why a deposit of cryptocurrency(eth) is taking over 24hours to be credited to my account

Answer:

Hello Jean, Thank you for getting in touch and for your appreciation. Please note that the time frame of the crypto incoming transfers is not something that we can control from our side. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team

By Tatiana M., over a year old

Question:

Hi, are u-pay cards available for usage in countries like trinidad and tobago? Hi, are u-pay cards available for usage in countries like trinidad and tobago?

Answer:

Hi Andre, Thank you for getting in touch. Please note that our cards can be used anywhere around the world where the scheme logo of our issued cards are displayed. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team

By Tatiana M., over a year old

Question:

I live in the united states and just signed up for a new upaycard account. to register this account, why is there no dropdown selection for the u.s. ?

Answer:

Hi Todd, Thank you for getting in touch. Please note that United States residents are not allowed to register an account in UPayCard. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team

By Tatiana M., over a year old

Question:

Yes i have a question the latest card has been recently. it will confirm that new cards are not because when they were. was all the locked cards block Yes i have a question the latest card has been recently. it will confirm that new cards are not because when they were. was all the locked cards block

Answer:

Hi Dariusz, Thank you for getting in touch. I am not sure I understood your question correctly, but I believe you are asking about our prepaid cards. Please be informed that our prepaid cards for individuals are temporary unavailable, however kindly note that this service will be back in few weeks. You will be notified via email through our Newsletter once the prepaid cards are available again. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team

By Maria J. over a year old

Question:

For verification can i just show government id? drivers license and passport? i do not have a bill(s)?. mailing address and physical are different? For verification can i just show government id? drivers license and passport? i do not have a bill(s)?. mailing address and physical are different?

Answer:

Hi Merik, Thank you for getting in touch. Please be informed that you can provide the copy of your passport as a Government Issued ID and the copy of your drivers license (both sides of it) as a proof of address. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team

By Maria J. over a year old

Question:

This site work for hawaii residents looking to exchange usd for bitcoin is this site safe i never heard of it before? This site work for hawaii residents looking to exchange usd for bitcoin is this site safe i never heard of it before?

Answer:

A: Hi Merik, Thank you for contacting us. Please note that we are FCA licensed and we work worldwide, so anyone can open an e-wallet with us. You will surely be able to exchange USD to Bitcoin inside your UPayCard account. Besides this type of transaction, you will get many other facilities and benefits having an account with us. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team

By Maria J. over a year old

Question:

Can i withdraw crypto directly to my ledger? Can i withdraw crypto directly to my ledger?

Answer:

Hi Andrew, Thank you for contacting us. Please note that you can definitely receive and withdraw crypto from/to your own crypto ledger just by using the relevant crypto-address. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team

By Maria J. over a year old

Question:

Does a person have to have a bank account to open an account with upaycard or can i just use my paypal account? Does a person have to have a bank account to open an account with upaycard or can i just use my paypal account?

Answer:

Hello Andrew, Thank you for contacting us. Please be informed that is not mandatory to have a bank account in order to register an UPayCard account, you can easily load or withdraw money from/to your Paypal account instead. Besides Paypal, you will find in the dashboard of your UPayCard account several other loading and withdrawal options which you can use. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team

By Maria J. over a year old

Question:

I sent money to my bank account 15 days ago and it is still pending. cs says is a backlog in the finance department????? I sent money to my bank account 15 days ago and it is still pending. cs says is a backlog in the finance department?????

Answer:

Hello Clive, Thank you for getting in touch. Please note that the wire transfer was processed from our side. We cannot estimate the time when your funds will arrive in your bank account as it also depends on the processing time of your financial institution. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com Thank you, The UPayCard Team

By Tatiana M., over a year old

Question:

Hi can u tell me if jesters win is legitimate because i won 2000.00 dollars and they said use upay card are they legitimate Hi can u tell me if jesters win is legitimate because i won 2000.00 dollars and they said use upay card are they legitimate

Answer:

Hello Michael, Thank you for getting in touch. Please note that Jesters Win is indeed our client and they are processing their funds through our payment solution. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com Thank you, The UPayCard Team

By Tatiana M., over a year old

UPayCard Questions & Answers

Hi, are u-pay cards available for usage in countries like trinidad and tobago? Hi, are u-pay cards available for usage in countries like trinidad and tobago?

I live in the united states and just signed up for a new upaycard account. to register this account, why is there no dropdown selection for the u.s. ?

For verification can i just show government id? drivers license and passport? i do not have a bill(s)?. mailing address and physical are different? For verification can i just show government id? drivers license and passport? i do not have a bill(s)?. mailing address and physical are different?

This site work for hawaii residents looking to exchange usd for bitcoin is this site safe i never heard of it before? This site work for hawaii residents looking to exchange usd for bitcoin is this site safe i never heard of it before?

Can i withdraw crypto directly to my ledger? Can i withdraw crypto directly to my ledger?

Does a person have to have a bank account to open an account with upaycard or can i just use my paypal account? Does a person have to have a bank account to open an account with upaycard or can i just use my paypal account?

I sent money to my bank account 15 days ago and it is still pending. cs says is a backlog in the finance department????? I sent money to my bank account 15 days ago and it is still pending. cs says is a backlog in the finance department?????

Hi can u tell me if jesters win is legitimate because i won 2000.00 dollars and they said use upay card are they legitimate Hi can u tell me if jesters win is legitimate because i won 2000.00 dollars and they said use upay card are they legitimate

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