Upzy FAQ | Sitejabber

Question:

Could you check that an item is in stock before i purchase? Could you check that an item is in stock before i purchase?

Answer:

HI Zane, sure what's the item you're looking at? You can also email us at hello@upzy.com. Thank you :)

By Upzy -., over a year old

Question:

Is upzy a scam or a legit company? Is upzy a scam or a legit company?

Answer:

They are legitimate had a good experience with them

By Benjamin M. over a year old

See more answers (10)

Question:

What made you choose upzy over similar businesses? What made you choose upzy over similar businesses?

Answer:

Great prices on their go-karts and cust service was great!

By Robert B. over a year old

See more answers (8)

Question:

Let's get james replaced from telephone customer assistance at 562 777-1700. too great of a language barrier. very frustrating! let's talk english! Let's get james replaced from telephone customer assistance at 562 777-1700. too great of a language barrier. very frustrating! let's talk english!

Answer:

Hi Jose. We do not have anybody named James working at Upzy. The phone number you mentioned 562-777-1700 is also not a number associated with us. Please reach out to us at hello@upzy.com if you have any questions.

By Upzy -., over a year old

See more answers (2)

Question:

I read your return policy, it does not state where the item is returned. i would like to know the address. for cost purposes.

Answer:

Hi Felicidad, we ship from multiple warehouses nationwide in the lower 48 states. The return address depends on the specific product that you order. You can email hello@upzy.com and state the specific product you're interested in, and we can let you know the return address. Thank you

By Upzy -., over a year old

Question:

So hey, has anyone encountered james the asian at upzy yet? am i the only one who has a difficult time speaking fluent asian/american language??? So hey, has anyone encountered james the asian at upzy yet? am i the only one who has a difficult time speaking fluent asian/american language???

Answer:

Hi Jose. We do not have anybody named James working at Upzy. The phone number you mentioned 562-777-1700 is also not a number associated with us. Please reach out to us at hello@upzy.com if you have any questions.

By Upzy -., over a year old

Question:

Can you supply a mototec 48v 1200w electric all terrain trike. Can you supply a mototec 48v 1200w electric all terrain trike.

Answer:

Hi Stephen! Yes we have that in stock and ready to ship. Please click on this link: https://www.upzy.com/collections/upzy-products/products/mototec-1200w-48v-electric-powered-trike-mt-trk-1200 It will ship to you for free in the lower 48 states with no sales taxes. Any further questions, feel free to ask :)

By Upzy -., over a year old

Question:

Who services/repairs the pw-4x4q power wheelchairs you are selling? Who services/repairs the pw-4x4q power wheelchairs you are selling?

Answer:

Hi Pamela! Thanks for your question. We ship the PW-4x4Q directly from the manufacturer, so we adhere to each manufacturer's warranty policy. We do not provide onsite service/repairs since we are online-only, however we do provide the manufacturer's full warranty. For the PW-4x4Q, there is a 2 year warranty on all parts and components.

By Upzy -., over a year old

Upzy Questions & Answers

Could you check that an item is in stock before i purchase? Could you check that an item is in stock before i purchase?

Is upzy a scam or a legit company? Is upzy a scam or a legit company?

What made you choose upzy over similar businesses? What made you choose upzy over similar businesses?

Let's get james replaced from telephone customer assistance at 562 777-1700. too great of a language barrier. very frustrating! let's talk english! Let's get james replaced from telephone customer assistance at 562 777-1700. too great of a language barrier. very frustrating! let's talk english!

I read your return policy, it does not state where the item is returned. i would like to know the address. for cost purposes.

So hey, has anyone encountered james the asian at upzy yet? am i the only one who has a difficult time speaking fluent asian/american language??? So hey, has anyone encountered james the asian at upzy yet? am i the only one who has a difficult time speaking fluent asian/american language???

Can you supply a mototec 48v 1200w electric all terrain trike. Can you supply a mototec 48v 1200w electric all terrain trike.

Who services/repairs the pw-4x4q power wheelchairs you are selling? Who services/repairs the pw-4x4q power wheelchairs you are selling?

Can’t see your question? Ask to get answers from the Upzy staff and other customers.

Upzy Questions & Answers

Could you check that an item is in stock before i purchase? Could you check that an item is in stock before i purchase?

Is upzy a scam or a legit company? Is upzy a scam or a legit company?

What made you choose upzy over similar businesses? What made you choose upzy over similar businesses?

Let's get james replaced from telephone customer assistance at 562 777-1700. too great of a language barrier. very frustrating! let's talk english! Let's get james replaced from telephone customer assistance at 562 777-1700. too great of a language barrier. very frustrating! let's talk english!

I read your return policy, it does not state where the item is returned. i would like to know the address. for cost purposes. I read your return policy, it does not state where the item is returned. i would like to know the address. for cost purposes.

So hey, has anyone encountered james the asian at upzy yet? am i the only one who has a difficult time speaking fluent asian/american language??? So hey, has anyone encountered james the asian at upzy yet? am i the only one who has a difficult time speaking fluent asian/american language???

Can you supply a mototec 48v 1200w electric all terrain trike. Can you supply a mototec 48v 1200w electric all terrain trike.

Who services/repairs the pw-4x4q power wheelchairs you are selling? Who services/repairs the pw-4x4q power wheelchairs you are selling?

Can’t see your question? Ask to get answers from the Upzy staff and other customers.

I read your return policy, it does not state where the item is returned. i would like to know the address. for cost purposes.