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How easy is it to get a hold of customer service at US-Mattress?

asked by Amanda S. on 12/17/22

1 Answer
Thumbnail of user tuesdayt4

Yes and no.

In the middle of online chat(s) I received:
"...Sorry, I've been pulled away for an urgent matter. Please provide your email so that we can reach out as soon as possible, or call 800 455 1052 for immediate assistance"... on a few occasions.

I was made aware (by a salesperson) that anyone you reach via online chat or phone is in sales from one of their retail stores and they all handle customer support as well as sales.

us-mattress.com
(877) 601-7035
(800) 455-1052

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