VistaShops Questions & Answers

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Here’s what consumers have asked with answers from VistaShops staff and previous consumers.

14 questions answered
14% answered in 1 day
Question:

Answer:

You need to contact our customer service first and include your order #. vscs@vistashops.com

By Steve P., CS REP
See more answers (2)
Question:

I have been trying to get return labels and information for months from you. please let me know how to do a return.

Answer:

Return to the address on the package or contact the place where you bought it from.

By Steve P., CS REP
See more answers (2)
Question:

I sent several emails with my order number and have yet to receive a response

Answer:

I understand if you have sent several emails can you mention one time over here your order #?

By Steve P., CS REP
Question:

I ordered a mother's blanket on the 1st and still haven't received a tracking number so need the tracking number and status of my order. #vs3301

Answer:

This is not our product please contact the right store we do not have any blankets in our website

By Steve P., CS REP
Question:

I need to return a smart fit wellness watch. it won't go on my wrist. item #723465589934 order #15029792...purchased may 09, 2020. thanks

Answer:

Please contact the company who has sold this to you where you paid and they should be able to help you.

By Steve P., CS REP
Question:

How long does it take to box what i purchased from sweet deals on april 23, 2020. order # 170272601 10-pack fda certified face masks

Answer:

Please check with the seller who has sold this to you

By Steve P., CS REP
Question:

I like to have a telepnon # to call you guys

Answer:

You need to contact the place where purchased the product we do not sell to consumers directly once you contact the customer service of the place you purchased they will be able to help you out.

By Steve P., CS REP
Question:

Can i get a refund? i purchased the phone charger and the thing is a piece of junk.

Answer:

Did you purchase or payed to Vista Shops then contact us we will take care. The email is given in the invoice contact on that.

By Steve P., CS REP
Question:

I received a bluetooth smart gold watch in the mail. i'm trying to figure out why i got it as i did not order it. maybe you can help me???

Answer:

You need to provide more details in order to answer your question like Order #, full name on the order.

By Steve P., CS REP
Question:

I purchased a bluetooth speaker from today show steals & deals. it works fine, but i'm having trouble figuring out how to turn it off. i can pause it,

Answer:

To turn it off you need to press on the power button for 10 seconds or more then it will turn off.

By Steve P., CS REP

Can’t see your question? Ask to get answers from the VistaShops staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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