WhiteHatBox Questions & Answers

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Here’s what consumers have asked with answers from WhiteHatBox staff and previous consumers.

4 questions answered
75% answered in 1 day
Question:

Is whitehatbox a scam or a legit company?

Answer:

The truth is that their software are complex to use, but with the full support you get from them, you will surely be happy with it. They are the best I have ever seen.

By Abel S.
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Question:

How easy is it to get a hold of customer service at whitehatbox?

Answer:

Very poor customer service, inhuman support. Robotic answers. Without checking their developer says key issue whereas the database error was there clearly shown in video screenshot. If you have lots of money and time to waste then go for this company. Their leading software marketer browser worth $700+ is not working 6 months and still they have so many excuses they says we dont convert your softwares to any of our working software as you have used it. Where as their own server shall have lots we did not even used any software for 6 months as all time we tried it is not working. Fake softwares.

By Anand M.
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Question:

Answer:

FRAUD This company WhiteHatBox.com tricked us and took our money ( full amount of 299$) for software which doesnt work. We asked them politely to refund our money but they didnt want to do it. Here are their mails which we were in contact with: (projectmanager@whitehatbox.com (Jim Chen), noreply_support@whitehatbox.net, support@whitehatbox.com, jsmith51208@vip.163.com (Smith). IT IS A FRAUDELENT COMPANY! Denis

By Denis I.
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Question:

Hello, i'm not being able to see my review : https://www.sitejabber.com/reviews/whitehatbox.com#169 thanks

Answer:

Hello, You can contact Sitejabber support team, and they will solve your problem.

By John W.,

Can’t see your question? Ask to get answers from the WhiteHatBox staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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