I am so sorry. I as well am seeking a refund due to a cancellation of my order due to being told items were available when after I paid found out they were not. I keep pestering and pestering. All I have so far is an email from their finance dept stating a refund has been done! The truth will be known in 5 days which they say is how long it will take to put it back on my card. Putting hairspray on it is usually used to reduce shine on hair piece. Once you do anything to it even try it on it is as good as yours. My suggestion is to keep pestering them and pestering them!

If you paid through paypal make a claim through paypal as they will get you your money back if the wig you have is not as advertised see my review for information Lucy D

Kiss your money goodbye. They are horrible. I had a relative who is an attorney to get a refund and still did not get my postage paid for so I lost 20.00.

WigBuy advertised with the item I purchased that it would take about 2 weeks processing time and another week for shipping... As I recall, my order came in about 18 days. And I continue to be a happy customer.