WikiTree Questions & Answers

Here’s what consumers have asked with answers from WikiTree staff and previous consumers.

2 questions answered

100% answered in 1 day

Question:

What made you choose wikitree.com over similar businesses? What made you choose wikitree.com over similar businesses?

Answer:

Wikitree is free, and your pedigree doesn't seem to get changed by other users as often as babies' diapers like it does on FamilySearch.org, the only other free, genealogy site I use regularly.

By William V. over a year old

Question:

How easy is it to get a hold of customer service at wikitree.com? How easy is it to get a hold of customer service at wikitree.com?

Answer:

I've been blocked from posting in their forum, or sending Private Messages. The error messages offer an email address info@wikitree.com, but I've never tried it. The normal avenues for requesting help are their G2G Forum and Private Messages to Leaders and Managers. And this is kind of irrelevant, because no website which encourages you to create a personal profile should ever prevent you from editing or deleting it at your discretion.

By William V. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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WikiTree Questions & Answers

What made you choose wikitree.com over similar businesses? What made you choose wikitree.com over similar businesses?

How easy is it to get a hold of customer service at wikitree.com? How easy is it to get a hold of customer service at wikitree.com?

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Is this your business?