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asked by on 12/7/17
Hi there,
We sincerely apologize about this delay and the inconvenience caused. Unfortunately, we had a software bug with our warehouses where they didn't receive any of our orders and we had to place every order manually, which caused a huge delay. We are currently working very hard to make sure every customer is satisfied. Would you like to cancel this order? Don't hesitate to contact us if you require further information and please accept our genuine apology.
Best regards,
