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xFinity Questions & Answers

857 reviews
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Here’s what consumers have asked with answers from xFinity staff and previous consumers.

1 questions answered
0% answered in 1 day
Question:

How do i get a hold of a person to talk to about discontinue service?

Answer:

It's nearly IMPOSSIBLE to get ahold of them! I've spent as much as 4 hours trying to work out a problem & even then I had to spend another TWO hours a week later regarding the same problem (discontinuing service). I about forgot... I called to discontinue on May 4th 2023 & finally got things worked out today, July 1st 2023. At least I hope it's worked out!

By Roxi K.
See more answers (4)
Question:

Are you guys really sped enough to make an internet company that is this $#*!, it's incredible who ever funded this needs their money back

Question:

Why does xfinity restrict us and raise the rates all the time. it's like pushing us out the door.

Question:

Im suppose to be getting 500 mbps but i cant even reach over 35 on my pc

Question:

Question:

Why do your customer service representatives lie concerning outages? been out for a week and no straight answers.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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