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Here’s what consumers have asked with answers from YesStyle staff and previous consumers.
Hi Mai, we understand your concern about custom duties, as the issue is beyond YesStyle control too. When such cases happen, you can send your proof of payment to our Customer Service Team for reimbursement at www.yesstyle.com/contact. Happy Shopping! YesStyle Team
I only use my credit card on Yesstyle and everything has always went smoothly for me! Have been a costumer for a few years now. When it comes to quality of products make sure to check clothing sizes, reviews, and pictures. You can usually tell by pictures and product information if the quality can be lacking or not.
Hi Alexis, Thank you for contacting us. We do ship to US. Estimated delivery time of premium standard is 5-14 working days. For more about shipping, please refer to USA on this page: http://www.yesstyle.com/en/help/section.html/hsi.732 If ordered items contain 7-14 days items these are not in stock since need to be sourced from the suppliers. Estimated delivery time = Product availability + Estimated shipping time (5-14 business days for Premium standard) Details: http://www.yesstyle.com/en/product-availability/help/section.html/hsi.730 Thank you for your understanding as this is an international shipment may also encounter customs delays. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle
Shipping takes as long as 3-5 business dates after they have gotten the products you ordered to their facility. How long these products take to get in their facility is available under the product listing before you click add to cart and is also visible in the cart. The product quality is amazing to me! I have ordered makeup, skincare, clothes, and accessories and they have all been authentic and great quality!
Hi Lily, Yes, if the item is stated "in-stock" it will usually be ready to ship in 24 hours! So the delivery time will be processing time + shipping time to destination. Please note that the above is only true is all items in the order are in-stock, as we only provide 1 shipment per order. So if some items have longer processing times, we will wait for everything to arrive to ship out. Regards, YesStyle
Delivery from Yesstyle comes well packaged and in a timely manner. My last order came in a fancy white box with Yesstyle's sleek logo on top. Inside, each item is also packaged individually.
Yesstyle is based in Hong Kong, but they sell authentic beauty products from all over East Asia such as Korea, Japan, and Taiwan.
No complaints about customer service or contacting them so far. You can go on their website's "contact us" section to send them an email straight from their site by filling in the fields they provide. So far I've always received prompt replies and friendly emails. If need be, they even have an "email our CEO" option.
Hi Grtchnjyc, Thank you for your question. For order that is "7-14 days" availability, the item should arrive in our warehouse and be shipped out within 7 - 14 working days. We will ship the items altogether once stocks are received, please be sure that we will send out your order as soon as possible. You can check the status of your order from "Order History" under "My Account" or "Order Tracking" at the bottom of the page. Thank you. Regards, YesStyle
Hi maha a., Thank you for contacting us. You can track your order by logging onto your account via the link https://www.yesstyle.com/en/secure/myaccount/track-your-order.html Regards, YesStyle
