Your Pool HQ Questions & Answers

Here’s what consumers have asked with answers from Your Pool HQ staff and previous consumers.

1 questions answered

0% answered in 1 day

Question:

I placed an order that stated 2-5 days to receive this part for my heater. this was on monday. the website says the order is still processing. help I placed an order that stated 2-5 days to receive this part for my heater. this was on monday. the website says the order is still processing. help

Answer:

I'm having the exact same problem. Nobody answering any email.

By Jon P. over a year old

Question:

I think it is going to take too long to reach me from ne so i would like to cancel my order. please advise

Question:

Tried calling the help line. no answer?? need help on my order!

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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