Kallie ~ You were upset by your experience and I understand that. You are not being open to the fact, that maybe you ARE in the small percentage. You are emotional and wanting to vent, that is clear. We are currently working with the Better Business Bureau to clear up any unresolved issues with them as well ~ most of them were the same posts here that we can just foward our research to them on. And they are already resolved. I posted earlier, our customer service has been lacking because we work with a small staff which we are working on improving. Bad customer service, doesn't make a scam. We didn't know these posts were out here or we would have responded sooner. We are still ranked number two on google, so it is not hurting our exposure. We just want to ensure our customers are taken care of. You have received your money back. Like I said in an earlier post to you, the credit card company didn't pay you back, we did. If you are unsure about that call and ask them where they money you were refunded came from. It came from us. Maybe you should verify that before you post further comments. I won't argue with you on this, I just want to make sure you understand because I'm thinking maybe you don't realize the money that was refunded to you came from us. If you are angry and just want to vent some more, that's something I can't change or help you with. If there were legitimately something unresolved I could help you but I don't believe there is anything else I can do for you at this point.

There are a lot of complaints about this one, which has all the appearances of a one-person business out of a private house, and that may explain some of the problems. There are no indications of deception, other than the "In The Press" article is actually their own press release. Which to be fair, was in the press, even if they wrote it themselves.

Oh and a there's a dubious badge suggesting credit card protection, though the IP address on the certificate is not of a website, but a dynamic IP assigned by the person's ISP, Cox.net. Again, suspect but not necessarily revealing. It could be a misunderstood attempt to certify the site in good faith, and since this is a Yahoo store anyway, it should be secure.

The person's address and telephone number are available and that usually signifies some willingness to be honest. Though, again, nothing is ever certain and we cannot know for certain who the address and number belong to. According to eappraisal.com, the house was sold last May; so who knows.
(http://www.eppraisal.com/home-values-141-w-inglewood-st-s-broken-arrow-ok-74011-179827218.mvc)

I suggest that anyone with concerns and who has a Facebook account, posts to this business's Facebook page at:

www.facebook.com/pages/Your-Unique-Bowtique-Inc/116041121768767?v=wall

There does appear to be a lot of activity and no complaints here, so there may be a reasonable explanation for the 14 bad reviews on SiteJabber. In which case, let's hear about it so that people can feel confident in using this business in future.

I'm only curious because finding that many bad reviews, compared to the apparently successful and healthy Facebook page, is an unusual situation, and I'm nosy and have too much time to spare;-)

ALL A SCAM!
I ordered 2 weeks ago and have heard nothing back. I never received a tracking number or anything and I would like some information back. So unprofessional. If only I read the reviews about it before I bought from them. I'm pretty sure I'm not going to be receiving any of the accessories I have purchased though.

I had placed an order back in November of 2011 emailed you several times with no response you did take my money and even the credit card company tried to get this taken care of but could not get a response back. This place is a scam and even if they did send the order now which I doubt they will it will be to small I ordered a 12 to 18 month and now would need the next size. I just cannot believe someone would take a persons money and feel good about it.

I've heard this same old story before and they promised my product would ship by the next day.
Never got it and can't get them to answer the phone or my emails.
I hope they ship it to you. Good luck!

You can also report internet scams like this one to the FBI, I haven't tried it yet, I just found it, but I would encourage everyone who has been scammed by this site to report these con artists. The link to the FBI site http://www.fbi.gov/scams-safety

Cathy d what email are u havin success of getting a response back

Support@youruniquebowtique.com

Also paypal sent me an email that my order has been shipped so I guess if you threaten her that you called the police then she will contact you cause she contacted me after I called the police.