AcceptanceNow

I purchased a dinning room set for around 1300.00 last year March 2023 …I'm still paying after a year later after missing my 90 day mark.I called and asked for payoff each time the amount is different.I've now paid over 3000.00 for a freaking dinning room set and still paying.I'll never in life will get $#*! for this place…116 every 2 weeks comes.This is a total scam because they damn sho home you can't pay after those 90 days…

I furnished my whole house using this program. If you do not read the contract, you will get caught with the scam. I give it three stars because I was able to get a king sized bedroom set, a leather sectional for my family room, full dining room set, a banquette, leather living room set, a full size console among other things... l used the program 3 times and came away with about 30K worth of furniture for a little less than 10K BECAUSE I was very pointed with my questions and I made them note specific dates on the contract. I also planned to make payments a week earlier than was noted in the event the reps were not forthright.

I can't say enough about Carmela Oaorio-Rivera who cares about her customers. She goes over and above what she can do. She's very pleasant to work with. Thank you for everything
Barbara Zingarelli

It's horrible how a company approves your agreement, takes your initial payment of $400 dollars only to follow up a week later to cancel your agreement. Never spoke to me about the final decision to cancel just left a voicemail and tells me I have to wait 6 to 8 weeks to get my money back! I have dealt with RAC many times no issues but this company, who somehow is affiliated tries to make themselves look better than RAC but they are horrible! Stay Away!

Bought a sofa from Value City Furniture. Made payments regularly. Due date on Feb. 24 and they attempted to pull money on Feb. 23. Claimed the lease agreement expired when payment failed. Today sent text that a representative will be coming by the house today. An hour later sent message that they are proceeding with "theft of merchandise charges." Totally mob like tactics.

I purchased a few items from Rooms to Go Outlet in 2020 it was one of the biggest mistakes I made. I was on the 90 day program in which due to a hardship I exceeded the 90 day time frame for paying the
Mbalance in full. Not willing to work with me they didn't add the remaining balance to my credit report instead they added the full amount of the item as if I never made any payments.

I admit they got me. I'm paying all this extra. However, when I specifically tell the rep the card I am using for payment is for a one time payment(there's even a box to check online) I mean this payment only. They attempt to charge the card anyway. They charge you a ridiculous fee anyway but for there to be such horrible service? Never again will I go to bobs...

4 payments in a row they have messed up on my payment date and have tried to take my payment out early resulting in late payment inquiry to credit bureau I'm sure I have told them 3 weeks in a row to change it to Saturday and finally got it changed and got a different debit card and told them the new information on it and they still tried to run my last one again bunch of idiots

Pagué mi cuenta en su totalidad antes que me pudieran cobrar la cantidad abusiva de intereses que me habían impuesto y hoy me vuelven a sacar dinero de la tarjeta …. Mucho cuidado con esta empresa son lo peor, espero me devuelvan porque de no ser así los estaré demandando por robo

Agent for the store in Stafford Texas added my social security number to someone else's Acceptance now account then said only the district manager can fix it! I was only coming in to do my own application and she added my social from Illinois to an account holder who lives in Maine! Definitely fraudulent activity going on at this Rooms to go location in Stafford Texas store number 6361

I forgot about the "same as cash" period … no big deal but when I looked at my agreement… my price should have only been $400 over retail … I just realized I have almost paid 3 times the price for my sofa. I use to get emails telling me what my early purchase price was … after 3 months no more emails. When I called about this I was told that it's my fault that I'm not getting emails and should check my spam folder although I verified my email address with the representative. I will be contacting my states attorney general so that I can get my money back that has been over paid. I will also be filing a dispute with my bank.

Acceptance now are scam. Made a purchase for less than $1200.
My pay off before the 90 days was over $1800 for no clear reason.
Website is lame and doesn't provide clear information.
Customer service terrible, if they didn't like your question they'll hang up.
Shame on rooms 2 go store to use them as a finance option.
I wish I was able to pay for my purchase and not get charged over half the price in unjustified charges. I would have to call it fraud.

I purchased a queen and a kind set for my son and I and I decided to use Accept Now services. When I went in to pay off my balance I was helped by Nahyr Hutsell. She was amazing asked her my payoff balance! Let's just say she Went above and beyond with her customer service. As a single mom she really helped me out when It came to that payoff balance. I Highly recommend her! I will be using their services again if needed. Thank you

I made a purchase of $1500+ and paid off my balance within the 90 days payment period to avoid being charged interest. For some reason unbeknownst to me my final payment was deducted from my BOA account and the acceptance now representative claims that she can't find my payment on her system. These people are a scam waiting to happen. They give you the run around about your payment not showing up on their system so you can become frustrated and cancel the transaction then they can say you didn't meet the 90 days deadline so they can charge interest because that how they make their money. Stinking $#*! thieves.

Don't do any Buisness with these people. They will Screw you. Put your checking account in the Red. They just pill when they feel like it.

Less than one star actually! Finished paying them off in March, they're continuing to bill my account and are giving me the runaround now that I've made them aware and am asking for my refund. Corporate told me to go to local and local referred me back to corporate. I also have tried to manage my auto pay and the website won't let me remove it. I'm going to let my bank know that they're committing fraud and will more than likely have to go to small claims court.

I had been working with some awesome people who use to be in the acceptance now office inside electronic express in hermitage, now that they are under new management by a guy name dylan, it has been terrible. This individual is not a good people person, he tells you things and then when you repeat it to him on a previous day, he acts like he dont understand what you talking about,. People skills would go a lot more better if people would understand that concept, was a long time faithful customer of this store, but I thinkl I will try one of the other location instead, its worth the drive to be treated better and fairly!

Spoke with rep Jeremy through my recent Bob's Furniture purchase. Very nice, detailed, smart and understanding. Very helpful with my delivery schedule. The business relationship between Acceptance Now and Bob's Furniture was great to witness as a customer to both!

Acceptance Now to me is like a Loan Shark... Whatever you all do...Don't go with Acceptance Now I have one more payment and I will be done with them.I don't ever want to do business with them... Their hidden fees are way over the top...I really like my furniture with Rooms to go...BUT I HATE ACCEPTANCE NOW...TIMES IS TOO HARD TO PAY DOUBLE FOR THE FURNITURE IN THE 100 days...RUN PEOPLE RUN.I WISHED I HAD OF LOOKED AT THE REVIEWS FIRST...GOOD DAY WE

I was told by the last rep that I signed a rent to own agreement. I advised her that, that information was not given to me and had I wanted to do that I would have gone to a rent to own company. I was basically told that since I did not make my pymts within 3 months I had to pay for 15 months. I am going to make sure my bank rejects any payments going forward. I have paid $200 more and they will wait on the rest. Rooms to go should be ashamed for even offering this service knowing that they do this to people.

Please make sure you read and understand your rental agreement I thought I got a good deal with the 90 same as cash program but I ended up paying 1700 for a 1200 couch because of taxes fees delivery warranty (tips) basically whatever they can charge you for all while I paid it off in the 90 days! Then I called the rooms to go store and acceptance now custer service and they both were rude and hung up in my face after minutes of back n forth I still didnt understand why all of my money wasnt going towards the couch and it was a very bad experience. Never will use them again.

So I brought a bedroom set for around 3000. This people tell me because it wasn't paid in 4mons I owe them another 3000 so ultimately paying 6000 for it! That's 100% charge, I thought this was illegal, at least in illinois. Let me look into this a bit more. Hell, i would never use them again! Beware!

I was paying monthly payments. With insurance 200.00 a month. I took out the loan in August 2019. Pay on time until. May 2020. Lost my job the. Insurance didn't pay the 4 months. From some apparent reason. Now I owe the 4 month with late fee.im taking them to court. For false advertisements. I have paid 1700. 00 plus they want then4 months. And the bed set was. 599.00 and the mattress was 499.and the junk falling apart. I hate bob. S they need to close there doors.