• AcceptTrade

AcceptTrade

Overview

AcceptTrade has a rating of 4 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AcceptTrade most frequently mention customer service, and trading platform. AcceptTrade ranks 38th among Currency Trading sites.

  • Service
    22
  • Value
    20
  • Quality
    22
16
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How would you rate AcceptTrade?
Top Positive Review

“Very satisfied with the service.”

Ines C.
4/12/21

Acceptrade provided me with everything I needed to get started including excellent professional support, specifically James was super helpful resolving my small issue I had this weekend, I was not sure they would react so fast enough on my problem, but thankfully it all went well. I am very satisfied with the service and have peace of mind. I have already recommended Acceptrade to people around me.

Top Critical Review

“Scam!”

Erica C.
8/15/21

For the love of your mental health, kindly stay away from this company. You make deposits but withdrawal is impossible. There's no reliable customer service! Save yourself all the stress I had to go through to get my money back! Lost about $15k and It took over 4 months of searching to finally get a reliable recovery company Phoenixsouls.com. You can look up their website on any search engine for help. Phoenixsouls.com. Good luck

Reviews (74)

Rating

Timeframe

Other

Thumbnail of user inesc15
2 reviews
11 helpful votes
April 12th, 2021

Acceptrade provided me with everything I needed to get started including excellent professional support, specifically James was super helpful resolving my small issue I had this weekend, I was not sure they would react so fast enough on my problem, but thankfully it all went well. I am very satisfied with the service and have peace of mind. I have already recommended Acceptrade to people around me.

Service
Value
Quality
Thumbnail of user felixs91
3 reviews
22 helpful votes
April 2nd, 2021

I am new at Acceptrade, so I will write about full experience soon, but for now they look very solid and reliable. The platform is fast and easy to use, tested the support by email, chat and phone, all very accessible and ready to help. The range of products to trade is good too. So far I have nothing to complain about or any reason to search for another FX broker and I'd say I say give it a shot.

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Value
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Thumbnail of user harunm5
5 reviews
12 helpful votes
January 4th, 2021
Verified purchase

I am a beginner and with my experience I must say that if you want to go easy and go slow, use Acceptrade. Educate yourself first. Open a demo account and familiarise yourself with the whole process. When ready, start small and see what happens. Consult with your broker; don't rush it, and you'll be fine. Don't expect big results super fast but work for it and find the best strategies that works for you.

Tip for consumers:
Consult with your broker, don’t rush it, and you’ll be fine. Don't expect big results super fast but work for it and find the best strategies that works for you.

Products used:
Stocks, Indices.

Thumbnail of user sarahb1605
6 reviews
27 helpful votes
February 10th, 2021

Simply great. I am so thankful that my colleague introduced me to this company and shared his experience and encouraged me to start trading with them. Acceptrade has a huge range of products and an awesome trading platform. My account manager gave me motivation and education at the highest level. Trading results are great, I'm excited to see how this is all gonna go!

Thumbnail of user emerw
4 reviews
15 helpful votes
April 5th, 2021

I was close to losing all with the Crypto investments, which I made in the past, then my friend told me about Acceptrade where I started with a small investment as I did not have much savings on me and the results turned out to be pretty good, I quite like 24/5 Customer Support, as I needed some help from Acceptrade couple of times and they answered fast, in conclusion I would say not a bad brokerage.

Products used:
Crypto.

Service
Value
Quality
Thumbnail of user jeanw388
5 reviews
21 helpful votes
March 1st, 2021

At the beginning I was afraid to use it based on my experience at the moment, but step by step I have gained confidence and ability to produce excellent results in every trading.The platform is easy to work with and provides an excellent help. I can say only good things about this company!

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Value
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Thumbnail of user jamesl2063
3 reviews
10 helpful votes
February 23rd, 2021

Hey all, I am new to this broker, however not new with the trading world. Previously traded with many other brokers, but I took a break after and just opened account with Acceptrade a few months ago. The started capital was very limited, but the trading results are quite miraculous, support is great, always very helpful! I am really happy upon finding such a great broker.

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Quality
Thumbnail of user ericac302
1 review
8 helpful votes
August 15th, 2021

For the love of your mental health, kindly stay away from this company. You make deposits but withdrawal is impossible.
There's no reliable customer service!

Save yourself all the stress I had to go through to get my money back!

Lost about $15k and It took over 4 months of searching to finally get a reliable recovery company Phoenixsouls.com.
You can look up their website on any search engine for help.
Phoenixsouls.com.
Good luck

Tip for consumers:
Stay away from this company

Products used:
None

Service
Value
Quality
Thumbnail of user anoopc2
1 review
1 helpful vote
August 13th, 2021

Acceptrade persists with you daily to open an account and deposit funds. When the account shows a profit and you want to withdraw funds nobody in the company answers your calls or reply to your emails and messages. I am following up for days now with no response. They are cheats and scammers and do not ever trade with these guys. How are they allowed to trade if they are cheats
In the end you also lose your deposit

Service
Value
Quality
Thumbnail of user sital4
3 reviews
15 helpful votes
January 21st, 2021

I have tried it out after a friend told me about them. Had my doubts naturally (like anyone would have) because of everything that's going on in the industry, but they were decent with me - and their security and privacy levels are satisfactory by my standards, through my experience I recommend using their services!

Tip for consumers:
I'd recommend to always be careful before you invest big money, through my experience I have learnt, that unless you are sure you have enough knowledge and experience it's not worth to make huge decisions, Acceptrade team did a lot for me to feel confident and comfortable in every way!

Products used:
Forex

Thumbnail of user cristobalv1
5 reviews
8 helpful votes
August 10th, 2020

I haven't used Acceptrade that long but regarding any misunderstandings or not being sure of what to do they are spot on with customer service and you'd be helped in no time and regarding the spreads it's great... TRUST is what needed and acceptrade has definitely got that. Cheers!

Thumbnail of user jorgea196
4 reviews
10 helpful votes
July 22nd, 2021

I was surprised to finally found an efficient and reliable platform for forex trading. It was a first time for me to try their platform from a good word from a common friend. It turned out to be the best platform for me. Very straight forward and easy to use I would recommend them to everyone! I believe my money is safe and that is a big thing to me.

Service
Value
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Thumbnail of user mrb535
1 review
5 helpful votes
October 1st, 2020

I am a corporate banker with a UK high street bank. One of my customers has just lost approx £70,000 by being tricked in to transferring cash to this company, which is clearly a scam.
They sound convincing. Their website looks convincing. The web page scripts they create to show you how your investments are performing are convincing. The truth here is they are dirty fraudsters.
DO NOT FALL VICTIM TO THESE PEOPLE.

Thumbnail of user darekb3
3 reviews
4 helpful votes
July 21st, 2021

Decent broker to start off, in my long trading career I have gone through a number of brokers, but truly I wasn't satisfied with any of them. I changed many brokers just like attire, but finally with Acceptrade I feel comfortable to trade with, as I have been long enough with this broker I can say that, my impression is really positive about the company and would recommend to try it out!

Service
Value
Quality
Thumbnail of user henrikb13
4 reviews
9 helpful votes
August 13th, 2020

It really inspires me, because that's where I first felt that I was capable of a lot.
This brokerage company was advised by my friends, who have been working with this company for some time.
What can I say about the services that I have noticed and marked for myself here:
- all financial transactions are done quickly here
- there are many tools for technical analysis.
- Superb customer service
Keep up a great job!

Thumbnail of user agnesn12
3 reviews
5 helpful votes
July 23rd, 2020

Comparing to other companies, they provide the fastest ways possible to support their customers, definitely wide range of tools and bonuses, considerably lower deposits, and favorable commissions, totally satisfied!

Thumbnail of user keiral7
4 reviews
10 helpful votes
July 22nd, 2021

I have heard a lot about this broker in the past so decided to give it a try. Support team always provides full responses to all my questions, I have been trading with Acceptrade for couple of months now and I am quite impressed with the stable trading platform in trading. Everything is fine for now and I am satisfied. Will see how it goes and will update the review if anything changes.

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Value
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Thumbnail of user ruberta
2 reviews
1 helpful vote
August 11th, 2021

Acceptrade is one of the best brokers I've found, support is quick to respond to any questions should you need them, the issue I had just recently was resolved very quickly! I am very happy with this attitude to customers, it speaks volumes in terms of the company's customer orientation. Thank you to the company's employees who quickly responded to my question! 5 Stars!

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Value
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Thumbnail of user mirah8
13 reviews
26 helpful votes
September 7th, 2020

As long as you are responsible and take the time to learn how to trade, Acceptrade is a great platform for making extra money for savings or whatever else you would like the money for.It's great with decent spreads, and their support agents are so helpful when I need them. Overall, if you want to trade forex and have some freedom then you must try them.

Thumbnail of user charlotteg343
4 reviews
10 helpful votes
March 2nd, 2021

I have been trading with Acceptrade for a little while now and after trying out a few other brokers I have decided Acceptrade is the best fit for my trading. Overall, great customer service, spreads, trading condition and easy deposit/withdrawal. I recommend Acceptrade to anyone who is interested in trading.

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Value
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Thumbnail of user kristine86
1 review
0 helpful votes
October 21st, 2021

Acceptrade is pretty good in my opinion, easy in forex trading, stocks and provide all major instruments that are hard to find anywhere else. With a nice leverage my trading experience has been decent and I also hope it will be the same in the future. Thank you and good luck to all.

Service
Quality
Thumbnail of user noemiw4
6 reviews
12 helpful votes
October 14th, 2020

Good broker, multiple accounts to choose from. I have a demo one – this is the best option as I am new to the market. But now I am learning quickly with educational materials. Will see what happens when I open a Standard account.

Thumbnail of user jonathana259
1 review
7 helpful votes
September 29th, 2020

After making deposit, all contacts were lost from account manager, I need my money back, I also advise individuals don't invest in this platform, they positive reviews you see are made by the scamers themselves to entice people, they are all fake, I made deposit and cannot withdraw my money, after giving them all necessary documents for withdrawal. Thank you.

Thumbnail of user jonass64
1 review
0 helpful votes
October 21st, 2021

I started using Acceptrade as a recommendation from another trader and they have done a fantastic job! I've never had any issues with them so far. I noticed they have some poor reviews but I really don't get why. I would highly recommend this company, especially to beginner traders. Best of luck!

Service
Quality
Thumbnail of user josek51
4 reviews
4 helpful votes
August 3rd, 2020

Just got my account opened and started trading with acceptrade. Had some initial questions concerning the platform and margins and sent an email to the customer help service. I got a super quick reply answering all my questions and helping with everything I needed for. More than pleased thus far.

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Accep T.

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