• AgeFotoStock

AgeFotoStock

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Overview

AgeFotoStock has a rating of 1.29 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. AgeFotoStock ranks 61st among Stock Photos sites.

  • Service
    10
  • Value
    9
  • Shipping
    4
  • Returns
    3
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
How would you rate AgeFotoStock?
Top Positive Review

“Beautiful Timeless Stock Photography with A+ Customer Service!”

Christian K.
1/6/18

I love AgeFotoStock for the tiered pricing approach they have taken with stock photography, the ability to tailor your licensing to meet your needs, the broadest variety of photography from some of the best photographers in the world, covering a wide genre and era, with arguably the best customer service on the planet in the stock photography world. My Account Executive, Kevin, is at the top of the pyramid of customer service and has helped me through countless issues and ALWAYS follows up with me to ensure my needs are met. I use multiple stock photography services and I would say that perhaps Alamy is most similar to Age in terms of content and pricing, but Age wins hands down in customer service! Kevin among the best in the business!

Top Critical Review

“Please avoid these people. They sell photographers images and then refuse to pay them their share.”

Tajni R.
11/29/22

I and many other photographers are owed money by agefotostock for unpaid invoices going back years that they refuse to pay. They don't respond to emails, these people are just ripping off creators. How they are allowed to stay in business is beyond me. If any of the other photographers who have had their royalties stolen by agefotostock want to start a group action, count me in. There is something very wrong with a company ripping off so many people and still continuing to be in business.

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user tajnir
1 review
15 helpful votes
November 29th, 2022
Verified purchase

I and many other photographers are owed money by agefotostock for unpaid invoices going back years that they refuse to pay. They don't respond to emails, these people are just ripping off creators. How they are allowed to stay in business is beyond me.
If any of the other photographers who have had their royalties stolen by agefotostock want to start a group action, count me in. There is something very wrong with a company ripping off so many people and still continuing to be in business.

Service
Value
Quality
Thumbnail of user colinm369
1 review
2 helpful votes
March 6th, 2024

The incompetent and incredibly rude CEO Alfonso died in December 2023. He allegedly left an instruction to declare AGE bankrupt. Very suspicious. Where has the money received by AGE from clients gone, yet no commission paid to photographers? AGE never paid me a single Euro for images sold - they owe me around 2,000 Euros. Terrible agency. Alfonso's legacy is that he contributed greatly to destroying the reputation of Stock Photography, making it look like a sleazy, untrustworthy, business to avoid.

Service
Value
Quality
Thumbnail of user jasonl1336
1 review
22 helpful votes
April 15th, 2022

Photographers stay far away! AgeFotostock has gone from bad to worse over the years!

Sales have been going downhill for a long time, with commissions and sales rapidly declining. Some sales have approached pennies. Sales reporting is even worse, with many uses going unreported and unpaid for many months, if at all.

To make matters worse, the management practices are absolutely horrible– The owner blames his bad business practices on photographers. He refuses to answer simple inquiries, and if you are 'lucky' enough to receive any reply it will be very likely entirely unhelpful and written in a rudely critical tone.

Service
Value
Quality
Thumbnail of user olafp12
1 review
22 helpful votes
February 1st, 2022

I have been a contributor for almost 10 years. Apart from the poor sales figures, there are a lot of photographers whose commission invoices have not been paid, some of them for over a year and more. Furthermore, pictures that have already been sold are not accounted for, critical inquiries are not answered or are dismissed with flimsy and cynical comments. The agency, or rather the owner, will surely close down soon.

Tip for consumers:
photographers better stay away from this agent!

Service
Value
Thumbnail of user geotourisme
1 review
0 helpful votes
March 24th, 2024

Cette banque d'images dirigé par Mr Gutierez Alonso est de mauvaise fois et ne m'a pas rémunéré mes droits d'auteurs du a des ventes d'images dont j'ai confié mes droits. Au début ça marchait bien et encore on ne sait jamais vraiment ce qui a été vraiment vendu, je sais qu'il devait me payer encore une certaine somme ce qui n'a pas été fait alors que la banque d'images est fermé.

Thumbnail of user mummyc1
1 review
20 helpful votes
June 27th, 2022

Alfonso Gutierez is an arrogant, nasty, rude man and obviously a misogynist. I don't think I have ever dealt with someone who was more unprofessional especially after doing something as a courtesy. Good luck to anyone who does business with this train wreck.

Thumbnail of user philippec55
1 review
22 helpful votes
April 11th, 2022

Photographers haven't been paid for almost a year now. Worst agency in the business for photographers. Still waiting for 8 (eight) invoices to be paid.

If you receive a reply from the CEO Alfonso Gutiérrez, the following is the level of communication you might expect:
"Maybe you are mentally too old to understand that the world has changed so much that brick brains like you don´t have much space today. For the moment, you seem to be the one in trouble. You have tried to get paid by all possible means and failed.
However, don´t worry, we will pay you when our "excuses" are finally resolved.
Or maybe not, and I´ll decide to close shop and go fishing one day

Have, again, a wonderful weekend, Pierre.
Alfonso"

Tip for consumers:
Photographers, avoid this agency!

Service
Thumbnail of user jamilab26
1 review
6 helpful votes
May 27th, 2023

The only person who now communicates (if you can call that communication) on behalf of this company is Alfonso Gutierrez - the "CEO" and probably the only employee left. As a photographer, if you want your royalties to be paid, you have to write directly to him and send him an invoice, but you won't get paid anyway even if you fulfilled all their invoice requirements. Instead, you will be either ignored, or, if you send several reminders after months of non-payment, you will be insulted, called mentally ill, and will have to deal with his arrogant and toxic behaviour, still without getting paid.
Mr. Gutierrez is really good at insulting people and bragging about his supposed 50-year-experience in the stock business, but that's about it.
If you send him a reminder after months of non-payment, he starts pretending that there are mistakes in your invoice, and if you clearly and unequivocally prove him that the mistake is on his side, he tries to ridicule you for "wasting a lot of time" and "time apparently not valuing much in your country". Then, if you send him another reminder almost 5 months after you've sent him the invoice that exactly corresponded to his proforma invoice and fulfilled all his invoice requirements (and re-sent it 4 times), he writes you "if you want to be paid, it is simple - send an summary of what you think we are owing you", and terminates the e-mail by phrases like "Get better, Mum!" or "enjoy the day, and please keep trying". You re-send him a correct invoice including all collection report numbers etc. for the n-th time... and he just laughs in your face without paying anything.
Reading people's comments here and in the internet, it becomes clear how many other people he already ripped off apart from me - no wonder that he turned off comments on both his instagram and facebook page - I can imagine the kind and quantity of comments he would get. But apart from switching off comments, he doesn't really care - he calls photographers he ripped off "barking dogs", and openly treats them like vermin.

He also pretends to have a long experience in IT, but he's apparently using an accounting system from prehistoric times without even basic controls like matching bank payments to invoices and collection reports, judging by the fact that he does not have correct information about which collection reports have already been paid and which ones haven't.

When you are fed up with this parody to stock agency and want to delete your portfolio, it turns out that deleting your images from within your account is impossible. He answers you that you have to terminate the contract first ("understand, or it is too complex for you?"), and when you write him that you want to terminate the contract and want him to remove your images from his site, he just ignores you again.
Unfortunately, the contract states that this company can retain your images for the "Term", which is initially 3 years, and at the end of this period the contract is automatically renewed for yet another year and then again and again, unless you give a 90-day written notice. Which means that not only my royalties earned in 2022 have not been paid by the end of 5/2023, but he will continue to use and sell my images without paying me for another almost year (at best) even if I give a written notice right now.

I sincerely hope that buyers and agents will learn about how this company treats photographers, so that they don't continue buying from someone who rips off the authors of images and steals their money, laughing in their face.

Service
Value
Thumbnail of user rfoxphoto
1 review
3 helpful votes
July 2nd, 2023

I was an age contributor for years. After several years of no sales I cancelled my contract with them and asked for my images back. They are responsible for returning my original slides to me as specified in the contract. I have never received my originals. It has been years. Please do not do business with these people.

Thumbnail of user josefb34
1 review
3 helpful votes
July 24th, 2023

Agefotostock is clearly bankrupt but for some reason keeps pretending not to be. As a photographer, if you were fool enough to upload your images to this site, the only thing you can do now is sit and watch Agefotostock keep selling your images and not pay you anything at all. They won't delete your images even if you ask them to, and if you write them and ask for your royalties, the only thing you will get is arrogant behaviour and insults from their owner. Photographers, do not upload anything to this site if you want to keep your sanity!

Service
Value
Shipping
Quality
Thumbnail of user eh320
1 review
13 helpful votes
January 20th, 2023

Avoid at all cost. If negative rating was possible, I would give that. Agefotostock is not paying to contributors but keeps all the money. The manager Alfonso try very hard to be the most arrogant and rude person in the internet. And succeeds in it.

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Value
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Thumbnail of user angeloc178
1 review
3 helpful votes
August 25th, 2023

Dear collegues,

In order to advice other international collegues who intend to cooperate with this company, I would like to tell them my very bad experience with agephostostock and with their their arrogant CEO Alfonso Gutierrez:

(here you will find many reviews published by collegues who had the same crucking experience)

https://agephotostockwarn.altervista.org/agereviews3/

You can also read in the same blog site his emails refusing to send me my sales reports from 2020 upto august 2023

Best regards

Angelo Calvino

P.S. more than 4.000 images and Alfonso Gutierrez, as he has done with other photographers, refuses to cancel them from their website:

https://www.agefotostock.com/age/en/stock-images-author/avn/angelo-calvino

Thumbnail of user angeloc189
1 review
0 helpful votes
January 2nd, 2024

VERY BAD EXPERIENCE
In order to explain what happened to me, here ist the lastmail I sent them today:
Angelo Calvino
collectionsreportagefotostock.com
Alfonso Gutiérrez
Dear Sirs,
After sending several e-mails to Mr. Alfonso Gutierrez asking a sales report (last payment Invoice 01-2021 issued in January 2021 of € 178,79)
Since then I did not receive any report regarding my sales during 2 years and 6 months, without disturbing you, being aware of your problems arised during Covid period.
Due to fact that my first email has been sent on June 23rd 2023 and the last (directly to Mr. Gutierrez) on July 28th without any reply.
If I don't receive a satisfactory answer within the next two weeks, I will not bother you any more in a direct way.
Looking forward to hearing from you asap
Regards
Angelo Calvino
Copy to:
Cámara de Comercio Italiana para España
C. De Cristóbal Bordiú, 54,******* Madrid, Spagna

Service
Value
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Returns
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Thumbnail of user osnoflaa
1 review
9 helpful votes
October 30th, 2016

... still they are one of the best agencies I know. Great web, great people and great commission split for today´s standards. Obviously they have a contract that is hard to overcome when they edit your images, add keywords, review Model and Property Releases and even correct technical glitches that "great" photographers make. It would be innocent to ask them to return the images with a three years signed agreement after all the work they put on my images. Go, age fotostock (www.agefotostock.com), go. You work great for me.

Tip for consumers:
Be a professional and not a dreamer if you want to work with this people

Service
Value
Shipping
Returns
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Thumbnail of user howardc62
3 reviews
29 helpful votes
June 15th, 2018

Age Fotostock is not very good at selling photos so they consigned some of my photos for sale to another agency (where I already was a contributor). So I resigned from Age Fotostock. They clip their photographers and deduct 24 percent of the payment due, allegedly for taxes. I find that hard to believe, as I have been a contributor to numerous stock photo agencies, of various countries, and no other agency has withheld taxes from an independent contractor.

Thumbnail of user antoniom31
5 reviews
52 helpful votes
January 28th, 2014

Agefotostock is a stock photography "agency" like many others online, the most famous being Getty image, Corbis, istock or Shutterstock.

Of course not a lot of people (and customers) have ever heard about Agefotostock while they have been there for longer than any other provider. They are known by a small number of photographers and some editors I suppose.

If yoy are a photographer and want to sell pictures with them, don't bother to go through their super lengthy and complicated upload and selection process (done by hand), you will only lose time as they won't sell any of your work.

They are poor at selling your work but very good at adding one administrative barrier after the other in term of signing a contract with them.
You need to download and sign a contract that you need to print and send by post to Barcelona in Spain (at your own cost of course).
The contract with clauses favouring only them and registered under Spanish laws binds you for no more than 3 YEARS!
If you want to cancel the contract... Too bad, you have to wait and write 90 days before the expiration (by post again) to cancel it, otherwise it renew itself automatically.

For information all other stock agencies have electronic and online contracts, don't bind you for longer than 6 months and you can cancel anytime.

Why is it different at Agefotostock? Besides an obvious outdated and archaic culture that you can see when visiting their website it is in fact a well calculated strategy to dispossess photographers from their work and deter them to leave this provider.

You realise it, when after having sold nothing, you want to remove some pictures of your online portfolio with them to sell them elsewhere.
While with any other provider, you can do it easily and by yourself, with Agefotostock you simply can't.
And when you ask the pitiful customer service if they can remove pictures of your choice from your portfolio, first they don't answer for weeks and then come back to you in a very disagreeable and nasty way with reference to the contract you signed and with a big no in your face.

Basically, because you have signed this contract, your can't do what you want with your pictures anymore.
It explains why such a complicated way of contracting with them and why they are the only ones still using hard copy and paper. To trick the photographers into a trap where they are stuck for 3 years at least and more as most contributors won't bother to send a cancellation letter by post to Spain.

If you are a buyer, the usual practices of this nice agency consist amongst others to sell pictures without model or property releases (exposing the customer to possible copyright violation and subsequent trial and loss of money).

I have also heard of photographers who found their picture on sale on their website while they never signed with them. Again, a good source of troubles for any would be buyer in term of future suing.

As a photographer you should also be careful about what they do with your work online and make sure to check regularly on image research sites (google) to see if they don't distribute your images without telling you.

They pretend they are there since a long time and still most of people have never heard about them even in the (small) photography world. There are certainly good reasons why. Good product, good companies and quality don't stay hidden for long.

Thumbnail of user jacksonp6
1 review
24 helpful votes
November 23rd, 2014

Age fotostock: It's in the name "age"

They are of another age
They have practices of another age: the paper contract and letters to be sent by post to Spain!
They belong to a bygone area: they love stamps
Their website smells good like the 19th century.
Etc.

The godfather who mismanages this joint " Don Alfonso..." is also of naother time, that might explain a lot.

And what about photographers? They'd better stay away from this joint.

Thumbnail of user christiank42
7 reviews
13 helpful votes
January 6th, 2018

I love AgeFotoStock for the tiered pricing approach they have taken with stock photography, the ability to tailor your licensing to meet your needs, the broadest variety of photography from some of the best photographers in the world, covering a wide genre and era, with arguably the best customer service on the planet in the stock photography world. My Account Executive, Kevin, is at the top of the pyramid of customer service and has helped me through countless issues and ALWAYS follows up with me to ensure my needs are met. I use multiple stock photography services and I would say that perhaps Alamy is most similar to Age in terms of content and pricing, but Age wins hands down in customer service! Kevin among the best in the business!

Thumbnail of user bobr135
1 review
5 helpful votes
November 18th, 2017

Good agency for stock photography, they select only the best of your pictures to share for their customers. You must have many good pictures for selling. You have to sign a contract and send it by letter to the agency in spain, but after all it easy, they give you an access to send your pictures with filezilla. You wait one week or a little more to have an answear to your selection, it is long but you are sure to share only the best results. It is a very old agency who work with many magazines. If you make commercial photography, you can earn a lot of money.

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