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Alder.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Customer Service agent who had a heavy accent and wasn't easy to understand was unable or unwilling to help me. I made repeated requests (at least 5 times) to speak to a manager and CS agent refused to escalate my call. If you value responsive customer service avoid Alder Home Security like the plague.
Customer Service agent who had a heavy accent and wasn't easy to understand was unable or unwilling to help me. I made repeated requests (at least 5 times) to speak to a manager and CS agent refused to escalate my call. If you value responsive customer service avoid Alder Home Security like the plague.
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