All-UserManuals has a rating of 1.1 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about All-UserManuals most frequently mention credit card problems. All-UserManuals ranks 5223rd among Business Services sites.
First quoted $9.00 but charged my card almost twice that. They didn't have the instructions I needed but sent any manual I could download free myself. Refused to give a refund even though they don't have what I need. I was and am still willing to pay them to supply the correct instructions. That doesn't look like it wil happen. Buyer beware!
First quoted $9.00 but charged my card almost twice that. They didn't have the instructions I needed but sent any manual I could download free myself. Refused to give a refund even though they don't have what I need. I was and am still willing to pay them to supply the correct instructions. That doesn't look like it wil happen. Buyer beware!
Tip for consumers:
From what I see from other reviews this is a scam. I should have read the reviews before I used this service
Products used:
Never received the product I needed
I bought a manual for a 1950's era Wedgewood stove to be delivered online, web receipt said $9.99. I checked my credit card the next day and it had been charged $19.99. I should have read these reviews before going ahead with the purchase. I immediately have disputed the charge through my credit card company. Hopefully they can get the money back. Like everyone else, I wish I could rate them with less than zero stars.
Did not receive the manual. Site search for manual function on website is a fraud. Over-bills (2x) your credit card.
Products used:
Nil. Not provided.
Ordered a manual form this company. They sent me the initial purchase email with the $9.99 purchase amount but actually charged my credit card $15.97. Never got the follow-up email with the download information. Did not respond to my emails. I have contacted my bank to dispute the charge and to get a new credit card.
This company is basically set up to scam Straight away they took twice as much money from my account than what was quoted Ignored my requests for a refund and then reported that they could not find a manual but would keep looking SCAM SCAM SCAM SCAM
Products used:
Search
This site is a rip off, they over charge and then will not respond. Stay away from them they're not legitimate!
I ordered and paid for a user manual. One week later? Nothing. Followed up with two emails. Nothing Total scam.
I paid for a manual their search said was available. The receipt was for $9.99. After they charged my credit card $14.99, they told me the manual was not available. The charge was still pending and could have been canceled. It took 5 emails and 3 days and a credit card dispute to get my money back.
I purchased a manual for $9.99, this was final price. Checked my bank, and my debit card was charged $15.97. I thought this to be odd, so I contacted them by the email given on the site. I never received a response back. I have contacted my bank, and requested a new debit card. VERY MUCH A SCAM, STAY AWAY
I bought it, never received any product, was promised a refund, never happened. And of course I was advised NOT to complain to my credit card issuer. Stay away. NOT a reliable supplier.
I ordered an industrial manual that they claim they had. The charge was $9.99 and that is what was on my receipt. The actual charge however upon checking with my bank was $18.99. No explanation AND no manual. They said they emailed a link to download and there was no link and no answer to email. This is a SCAM. Buyer Beware!
Tip for consumers:
no
Products used:
nothing
They could not and did not provide manual but were quick to take my money. Do not respond to emails either. Would give a minus rating if I could
Tip for consumers:
In hind site I would suggest use a site that allows a preview before you start or buy
All user manuals.com is a fraudulent site it is listed a price of $9 for a manual when I paid for the manual it was $16 then they emailed me back stating that they had no copy of them manual and they're going to look further for a copy of the manual and it will cost me more to receive the manual if they find it I can buy it on eBay for $12 fraudulent site
I immediately requested a refund after finding out this company only has downloads of manuals and I wanted a hard copy. 4 emails and 4 days to get even a response. DO NOT use this company. They even warn you not to contact your bank because "we can work it out." They put your $ in their pocket and you do not get what you wanted.
Tip for consumers:
It would have been helpful to know that their product is a download only and they do not have hard copy manuals at all. Of course you do not know that until you have ordered, then no ability to cancel order. Took 4 days for them to respond to cancellation but took my money instantly.
Order submitted for $9.99 but charged $12.98
No manual received and other reviews are similar today!
Tip for consumers:
Dont
Ordered specific manual they said they had it and gave my card information, only to get feed back that request didn't go through because they don't have manual- but billed by card anyway (even more than quoted).
SCAM
SCAM - beware all-usermanuals take your money but don't deliver the manual requested. Don't believe the the refund process - just keep sending the same email saying you will receive a refund but the money is not returned.
Date of experience: 22 April 2023
Tip for consumers:
SCAMMERS Do not send money to all user-manuals they take the money but did not provide the manual requested then promised to refund but just keep sending the same email dated over a year ago saying you will receive a refund which is never sent. SCAMMERS
I searched more then 6 hours to find out a user manual for my Megavend 1900 machine I even found out that the company went liquidation in 2014 and no news or help since then and yet these website All-user manual found the user manual for my machine in 5 second but I have to pay $10 first then wait few days to be able to download my user manual... well I just thought to search for my desk table as a name and a brown colour as a model and my email. And guess what it found a user manual for my desk that I made 3 yrs ago but I still have to pay $10 to download it... Hahahahah you not smarter then me. Scammers.
Ordered a a manual received one for something totally different, emailed emailed emailed no response, feel like I've been ripped off
Me £14.00. But did not supply the manual. I am still awaiting the refund. I am not convinced this will arrive.
Tip for consumers:
This site is a scam
Products used:
None
I paid for a manual & received nothing so emailed asking where it was, no reply. I emailed again saying if I didnt get a reply I d report them as scam. Here is the report!
On the 12th May 2022I ordered and paid for a "Manual for Vulcan Oil Heater - 10". To date I have not had any response to my emails nor have I received the manual and have therefore requested a full refund of the AUD $14.99 paid for the manual - still waiting!
I received the product I ordered. My receipt is for $9.99 but they billed my paypal account $14.99. No explanation. I have emailed the company with no response.
I ordered a user manual listed for $9.99 but a charge was put through to my bank for $18.99. I have followed the cancellation and refund instructions to no avail.
Tip for consumers:
An actual customer service rep to answer questions and concerns!
Products used:
Did not pdf user manual!
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