Antivirus Deals has a rating of 4.7 stars from 6,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Antivirus Deals most frequently mention customer service, shopping experience, and great price. Antivirus Deals ranks 5th among Antivirus Software sites.
No critical highlights yet
I was skeptical of using this company at first because of the superior savings on my regular antivirus software- even after checking the reviews on SiteJabber.Com, I feared the "too good to be true" scenario. Still, I took a leap of faith and ordered using my PayPal account, and in seconds I received order confirmation. However, in the email I received I was asked to "Verify" my order by calling the company. Alarm bells rang again. I called the number provided in the email, and my order was "Verified" by giving my name and the name of the product ordered. Finally, I was assured that I would have my Activation Code for my software within 24 hours. Happily, the Code was in my email by the time the 2 minute call ended. I had asked the Customer Service Representative why a "Verification" was necessary, and he stated that they "get a lot of cancelled orders". I suppose I can understand. Nevertheless, I am extremely happy to have found the absolute best value for my antivirus software ever, and wonderful customer service, too. I would recommend this company to anyone.
provided CC Mastercard info for purchase at 1405h and transaction was immediately credited back to my card. your site showed failed. Tried online chat help and CC transaction 3 more times. I received an email prompting me to complete. Now have tried to use paypal and wait to see if sale completed. PayPal account shows transaction is done. This took way too long. (now almost 1630h)
I was skeptical of using this company at first because of the superior savings on my regular antivirus software- even after checking the reviews on SiteJabber.Com, I feared the "too good to be true" scenario. Still, I took a leap of faith and ordered using my PayPal account, and in seconds I received order confirmation. However, in the email I received I was asked to "Verify" my order by calling the company. Alarm bells rang again. I called the number provided in the email, and my order was "Verified" by giving my name and the name of the product ordered. Finally, I was assured that I would have my Activation Code for my software within 24 hours. Happily, the Code was in my email by the time the 2 minute call ended. I had asked the Customer Service Representative why a "Verification" was necessary, and he stated that they "get a lot of cancelled orders". I suppose I can understand. Nevertheless, I am extremely happy to have found the absolute best value for my antivirus software ever, and wonderful customer service, too. I would recommend this company to anyone.
Tip for consumers:
Humor their policy to "Verify Purchase" if it arises. It takes only a moment and the savings for the antivirus products can't be topped (at least in my research).
Products used:
Antivirus Software (Electronically Delivered)
Very smooth. Very pleased with order, receiving, downloading, and installing the software.
I was all set to buy, until your fascist system forced me to login as a previous customer, which set off a search for my old login ID, which required a request for a password reset, and when I got in, there was no record of the order I was working on.
Your Website needs to be more flexible, or some buyers may just bail out out of frustration.
Your Prices are impeccable, I will always come back! Thank you so much for the savings! Keep up the Great Work!!!
Initially your website form for Norton services did not permit selection of applicable Country and State of residence which prevented completion of the desired sale. After about spending an
hour with Customer Service and Technical personnel, you finally
got the website to work correctly.
There was a substantial problem with the payment process, that is, my card was not being accepted. After getting the message across they set up to take control of my computer and get the payment made. I was a little concerned about this but it likely is OK.
I do not plan to install the software for about two more weeks but I do not expect any problem. If I have a problem I shall let you know.
Paul F. Bird
Well, so far this is an excellent shopping experience for me, thanks a lot.
Surely will buy again from you.
Everything went well. The online CHAT agent was great and made the sale. Now I will see if the delivery lives up to my expectations. Thank You.
I was skeptical at first to deal with an outside provider of AVG products because of the low price. Yet, I just looked and your emails showed up in my box immediately and so, I have to say this has been quite a good experience for me. I would highly recommend your site and will be back to buy this product again from you in 2 years. Greg
Purchase of my product was fast and easy. I had a problem with installation however, caused by Norton, who was my previous anti virus provider. Norton made it next to impossible to install the Norton antivirus I purchased from you. I called you for support and one of your "tech" folks finally got it installed. I can't thank Al enough for his assistance. Thank you!
It took me awhile to find your product that would cover 5 or more devices in my house. I'm glad I found it! I don't think it caused anymore delay than any other shopping for something online.
my experience why Christine was good. I had questions and she looked into them and checked again. I would tell all my friends and family to go thru this site. thank you JR
I didnt recognize the company when follow up email came, your agent checked it all out for me. Great service and follow up. Thanks.
This product was referred to me by a friend that is very pleased with it. I have also found the support team has been helpful as well.
My shopping experience has been pleasant so far. These are the deals on antivirus programs I've seen yet.
Best price that I could find and download and installation were seamless. I've got another computer on its way and I will be making my third purchase in less than 2 months when it arrives.
Yes I do like the product very much. I had it last year and had no problems at all. Every thing went very good. So I got another one this year. I was very pleases because my computer had no trouble at all.
Thank you
Pat. Holt
Very easy to purchase my order yet again from AntiVirus Deals. I am a returning customer and will always shop here for all of my security suite needs. Thanks!
Placing an order on your site was a NIGHTMARE at best! Kept going around and around. Instructions are vague. Good thing i like the product because i would have been LONG GONE after the first dozen attempts. including PW reset. Freeze on PayPal. Etc...
Kept my computer moving slow even after I removed files and downloaded software. It was reasonably priced but a headache to download and access.
I am a returning customer. Since I already had an account, all I had to do was verify email address, put in payment method and place my order. Very easy. Two days ago, I contacted customer service through online chat and had my questions answered. Good customer service. Thank you
Anti Virus Deals offers a great value and the same great virus protection software you can buy anywhere else. My only complaint is with their order verification process. After placing an order, they send an email requesting that you call them to verify the order. Once you call, you verify the same information you provided online and then they send you the code. For me it took couple days to get a hold of someone in order to complete this process. I wish they would remove this extra step as no other online retailer makes you jump through these additional steps.
Found this site by coincidense and... I am happy with it.
Fast and good support on my question.
Will be back again...
Satisfied with everything so far, no complaints.User friendly.
Everything went fine except that my subscription date didn't update with remaining time. Just set time only for new time of software, problem being there still remained several months.