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Aquatell has a rating of 4.0 stars from 1 review, indicating that most customers are generally satisfied with their purchases.
Ordered a softener from aquatell.com and it was processed and handed over to the shipper quickly( within a couple days). The shipping was "free" (included). Although the shipper took the parcel on a wild goose chase and it took way to long, Reid, the water specialist, helped to straighten the issue out promptly and professionally. Thanks Reid! If there wasn't such a kerfufle during shipping would have been 5 stars but unfortunately being an online company part of your business is judged upon who you decide to use as a shipper. I would order again even after the shipping fiasco.
A year later and the softener is working great. Had a small prob with the water measuring part and was promptly shipped a new one.
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