Artspan

I am writing this review as an artist who signed up for the most expensive plan offered by Artspan and I am still in the free trial period. I researched a number of sites through which artists can sell their work, and this site looked very organized and beautifully done. I chatted with an agent, asked questions, and by the end of our chat, I felt confident that this site would be very helpful in getting my work seen and sold. I have been painting for many years, have been represented by galleries, have been in shows and festivals, and have sold work. I felt it was time to try the online experience of selling. I can't tell you how disappointed I am. After carefully following instructions and posting my work, I soon discovered that my work was not even being seen, although I chose the "feature" button for the 10 or so works I had on my page. One or two showed up correctly, but the others were completely buried, and when I did find them all I'd get when I clicked on them was a "500 error" message. All you saw was an image of my work but nothing else regarding print sizes, frame choices, etc. showed up, making it IMPOSSIBLE to sell anything. I went through this time and again with an agent. Nothing was fixed or resolved. The promised email of each chat session was never sent eithter. I feel they are dragging me along, waiting for the free trial period to end so they can charge my credit card the full amount! I finally found the phone number and called. Wouldn't you know all you can do is leave a message. I doubt they will call back, and if they don't, my next step will be to call the Better Business Bureau, who has resolved problems for me before. I didn't start out this angry - I was feeling good about this site and very hopeful and convinced that they care about artists and their work. I do not feel that way now, and all I want is OUT.