• ASWexpress

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Overview

ASWexpress has a rating of 2.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. ASWexpress ranks 14th among Art Supplies sites.

How would you rate ASWexpress?
Top Positive Review

“Another art supply online retailer with some of the...”

Alex P.
7/24/11

Another art supply online retailer with some of the lowest prices I've seen. One of the items in my order was out of stock with 7/6 listed as the date of receiving new stock. An email was sent informing me of this and gave me the option to cancel the order for that item or the whole order. There was also a shipping choice to ship all items when available or ship separately depending on availability (more expensive). Eventually the whole order was shipped around mid-July, so there was some delay but it arrived in fine packaging with nothing damaged.

Top Critical Review

“HORRIBLE!...”

Red B.
6/2/14

HORRIBLE!... Signed up for membership. Ordered some goods. Half were not in stock, so my order amounted to a few paintbrushes. Tallied my order... Shipping to Hawaii? Only through UPS or FedEx online they said after signing on. Shipping cost? $100 shipping charge for $100 order. Backed out and called them. Sorry, we only use UPS and FedEx when ordering online. Decided that day to ancel my membership. Have they returned my emails, phone calls, responded? No. Worst customer service I've come across in years!

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user alexp9
107 reviews
1,121 helpful votes
July 24th, 2011

Another art supply online retailer with some of the lowest prices I've seen. One of the items in my order was out of stock with 7/6 listed as the date of receiving new stock. An email was sent informing me of this and gave me the option to cancel the order for that item or the whole order. There was also a shipping choice to ship all items when available or ship separately depending on availability (more expensive). Eventually the whole order was shipped around mid-July, so there was some delay but it arrived in fine packaging with nothing damaged.

Thumbnail of user redb3
1 review
3 helpful votes
June 2nd, 2014

HORRIBLE!... Signed up for membership. Ordered some goods. Half were not in stock, so my order amounted to a few paintbrushes. Tallied my order... Shipping to Hawaii? Only through UPS or FedEx online they said after signing on. Shipping cost? $100 shipping charge for $100 order. Backed out and called them. Sorry, we only use UPS and FedEx when ordering online. Decided that day to ancel my membership. Have they returned my emails, phone calls, responded? No. Worst customer service I've come across in years!

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About the business

ASW Wholesale club sells art supplies at Wholesale prices direct to professional artists, teachers, schools & businesses. Club members wholesale art supplies at lowest prices.

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