• BathSelect

Overview

BathSelect has a rating of 4.87 stars from 226 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BathSelect most frequently mention customer service, shower head, and high quality. BathSelect ranks 6th among Bathroom sites.

  • Service
    84
  • Value
    82
  • Shipping
    80
  • Returns
    63
  • Quality
    82
Positive reviews (last 12 months): 100%
Positive
33
Neutral
0
Negative
0
6
See all photos

What reviewers want you to know

Positive highlights

  • Fast shipping great products and so far amazing customer service.
  • Great good quality products, awesome customer service!

Critical highlights

No critical highlights yet

How would you rate BathSelect?
Top Positive Review

“Bathselect is real good”

Billy C.
4/22/24

Bathselect's rain showerheads are the best choice to buy.They turn every shower into a soothing experience. Durable and visually appealing, they're a great investment.

Top Critical Review

“Terrible service, communication and products”

Linda s.
9/1/20

They charged me twice for a faucet (And denied doing so), sent the incorrect item (wrong finish, options, etc.), and then told me they do not accept returns, but if I sent an email with photos of the item, they might consider it. (This was done after being on hold for over 9 minutes.). Now I have the wrong faucet and have to waste time with my credit card company. I definitely do not recommend them.

Reviews (226)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (80) quality products (17)
Thumbnail of user jessicac2391
2 reviews
0 helpful votes
April 5th, 2024

I would definitely recommend it to my friends and family it's very beautiful Bathselect's shower systems are top-notch. Easy to customize able and it has great water pressure, and they add a touch of luxury to any bathroom.

Service
Value
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Thumbnail of user critri1624
1 review
0 helpful votes
March 23rd, 2024

We desperately needed new shower heads & let's just say Bathselect came in for the win! Their customer service team was very hospitable & I got my order in no time! Definitely worth giving them a try!

Products used:
Shower heads

Service
Value
Shipping
Quality
Thumbnail of user redds3
1 review
0 helpful votes
March 13th, 2024

I'm delighted with Bathselect's shower fixtures. The quality is exceptional, and the modern design enhances my bathroom's aesthetics."

Thumbnail of user sharonj1338
1 review
0 helpful votes
February 5th, 2023

The shower set looks nice in the picture and though that it looked pretty great Actually that is one of the reason why I chose this one because I the same thing as the one shown

Thumbnail of user jamies1414
1 review
0 helpful votes
January 12th, 2024

They are truly awesome at what they do. I was able to find the perfect accessories for my bathroom renovation. Highly recommend.

Products used:
Shower accessories

Service
Value
Shipping
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Thumbnail of user crystall640
2 reviews
0 helpful votes
November 27th, 2023

I came across BathSepect and purchased the tivoli LED musical remote controlled recessed ceiling mount shower system with hand shower and body Jets, it's ideal for those looking to improve their showering comfort. It has three functions: rainfall, waterfall, and mist, and LED lights that change with water temperature. Quality is great. Sure I'm going to buy another one, next remodel.

Products used:
Led music shower head

Thumbnail of user victoriam1504
1 review
0 helpful votes
January 9th, 2024

The product Is so awesome. Its very versatile. Omg and the pressure of the water is amazing. I highly recommend

Products used:
Shower head

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarahb3405
1 review
0 helpful votes
November 16th, 2023

I had a fantastic shopping experience with Bathselect. Their customer service is excellent, and the shower items I ordered arrived on time and in perfect condition."

Service
Shipping
Quality
Thumbnail of user paulf1007
2 reviews
0 helpful votes
January 15th, 2024

Bathselect was one of the best decisions I ever made. I was able to navigate through the website with no problem.

Products used:
The faucet

Service
Value
Shipping
Returns
Quality
Thumbnail of user phyllisp173
1 review
1 helpful vote
September 17th, 2020

We ordered two shower panels without issue. When they arrive, one was completely damaged with the package opened. The panel was dented and the handle completely broken off. The packaging material seemed a little flimsy to contain a heavy shower panel. Bath select stated to send them pictures and the order number and they would review it and get back to us. We have not heard back from them. It has been over 2 weeks. It was easy to order a shower panel but seems that once they have your money it is game over.
Update: With persistence we now have a replaced shower panel. It was delivered within 2 days of promised date.

Thumbnail of user lindas2517
1 review
1 helpful vote
September 1st, 2020

They charged me twice for a faucet (And denied doing so), sent the incorrect item (wrong finish, options, etc.), and then told me they do not accept returns, but if I sent an email with photos of the item, they might consider it. (This was done after being on hold for over 9 minutes.). Now I have the wrong faucet and have to waste time with my credit card company. I definitely do not recommend them.

Thumbnail of user ashleyh1548
3 reviews
0 helpful votes
February 24th, 2024

Everything about this company is wonderful I am very happy with Bathselect. Their fixtures and faucets are durable and stylish. They transformed my bathroom.

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Value
Shipping
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Thumbnail of user jasminec489
1 review
0 helpful votes
November 19th, 2023

The costumer service was super helpful and responsive. They were helpful and everything. They were easy to install and also fixed the water hammering issue that a certain amount of people have with this shower system. After installing the check valves and having no water hammering in the system it is really a wonderful shower to have. I highly recommend!

Service
Value
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Thumbnail of user kayrose2822
2 reviews
0 helpful votes
March 23rd, 2024

I am thoroughly impressed with Bathselect's sensor faucets and tubs! They're not only hygienic but also sleek, making my bathroom more modern!

Thumbnail of user lynzees3
1 review
0 helpful votes
November 6th, 2023

This shower unit was very easy to install, looks great and works really well. The pressure in my area is low but this shower gives a really strong spray and waterfall experience, I highly recommend it. The customer service was outstanding.

Products used:
Shower

Service
Value
Shipping
Returns
Quality
Thumbnail of user victoriac1057
2 reviews
0 helpful votes
March 13th, 2023

I bought a faucet and sink combo from bath select. It was very exquisite and beautiful. I love how the dark colors work well with and provides nice contrast to our counter. One thing I'm concerned about the faucet is it feels a little light to the touch. Sometimes I feel that it might come loose at any time. However, this has not happened. Faucet still works as fine as the day I purchased them. I will highly recommend shopping at bath selects to friends and family..

Tip for consumers:
Know what you are looking for and make sure that you read everything that it comes with, and definitely check measurements

Products used:
Faucet and Sink combo

Service
Value
Shipping
Returns
Quality
Thumbnail of user annaa1284
1 review
0 helpful votes
November 18th, 2023

They did an amazing job I would recommend them to everyone of my friends and family. I feel like my family and friends would appreciate it.

Service
Value
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Thumbnail of user jessical2250
1 review
0 helpful votes
August 16th, 2023

We bought this shower set first because of its look. The nickel finish looks excellent in my bathroom. We did worry at first that the water stain marks would ruin the look, but that's easily remedied with a little wiping down. As for the shower head and the handheld shower, they worked great. The hose was long.we ordered the 16 inch shower head, which is neither too small nor too large - it was just perfect.

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Value
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Thumbnail of user jeremye290
1 review
0 helpful votes
February 24th, 2023

I wanted something stylish but be modern at same time I believe that this is actually it. The black alloy, the adjustable jet nozzles, the flat panel design - how can this shower get any more modern than that? I loved the lightweight and durable, at least I don't have to worry about it falling on me as I bathe. Great product to use when you are trying to relax after a long hard day and highly recommended.

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Value
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Thumbnail of user claudee6
1 review
7 helpful votes
February 19th, 2018

Their warranty is a SCAM. Stay away from this company. I purchased a fontana shower panel with a 5 year warranty. One of the jets came loose from the panel and was told that the warranty will not cover this issue. What good is the warranty if it doesn't cover the item purchased?

Thumbnail of user natashar278
1 review
0 helpful votes
August 9th, 2023

This was one of the first shower sets I saw here on the website, and I liked it immediately. Of course, I could continue browsing, but I decided to go for this one it was perfect. It was a great choice, everything mentioned in the product details were correct, and the shower worked perfectly after being installed. Will provide update after a few months to comment on its performance.

Thumbnail of user thatmomma0720
1 review
0 helpful votes
October 8th, 2023

My choice in shower was an perfectly matched for our bathroom renovation. Quality is everything I imagined it to be made of high material and solid nothing is plastic. Had it installed 2 weeks ago and we got our money worth.

Thumbnail of user helens252
3 reviews
9 helpful votes
November 9th, 2018

We have got from bathselect the gold shower system with digital display, our contractor installed this shower system last week, and he said installation instructions were straightforward. We would have given bathselect 5 star but shipping was bit slow. We will be buying again from bathselect soon.

Thumbnail of user ashleyf753
2 reviews
0 helpful votes
March 27th, 2023

I was looking a replacement faucet and saw this one on the site. I actually saw a similar faucet here as well, with the swan design and all but the finish was more of a bright yellow gold. Well, I chose this rose gold finish because it just looks much better to me. Besides, this would go well with the tiles that I have in the bathroom. Bathselect is great!

Products used:
Faucet

Thumbnail of user brittanyn384
3 reviews
0 helpful votes
August 7th, 2023

I was looking at the different shower sets here and some of them, though they appear really good and alluring, was just too much for my needs and budget. So I was quite glad to have found this. Not as complete or as fancy as the others, but this definitely suits my needs. Bought it during the sale so I was able to save some cash, too.

Products used:
Bathroom fixturesu

Service
Value
Shipping
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From the business

Remodeling a Bathroom? Shop quality bathroom fixtures online at Best Price. Top Selection of shower panel, heads, faucets, bathtubs & more at BathSelect.com

Company Representative

Thumbnail of user lazizd
Laziz D.

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