• Bintense.io

Bintense.io

Overview

Bintense.io has a rating of 4.6 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Bintense.io ranks 3rd among Decentralized Exchange sites.

  • Service
    2
  • Value
    1
  • Shipping
    1
  • Quality
    2
Positive reviews (last 12 months): 100%
Positive
13
Neutral
0
Negative
0
How would you rate Bintense.io?
Top Positive Review

“There are minor flaws. Overall good.”

Anonymously A.
4/24/24

Certain pages on the site took an excessively long time to load which was quite frustrating... This issue was particularly apparent during the daytime. However during nighttime usage, everything seemed to run smoothly. I can attribute this to the company and team being relatively new but it's evident that they are proactive in addressing these issues and are committed to making improvements... Regardless I'm relieved that the bugs have been resolved!

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user josephw1980
1 review
0 helpful votes
July 3rd, 2023

I had some minor issues with the verification procedure, it took a while more than I expected. That said, I'm really happy they don't cut corners security-wise. That's the most important thing.

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Joseph!

We are delighted that you had an amazing experience with us!

It goes without saying that we appreciate your confidence in our security measures.
Furthermore, I'd like to express my gratitude for your reasonable and constructive criticisms. We have genuinely taken your insights regarding the verification process expected time frame to heart and are in the process of considering internal changes according to your suggestions.

Best regards,
Bintense Support Team

Thumbnail of user norenea
1 review
0 helpful votes
September 7th, 2023

Interesting blog, great service, great exchange. I'd like to mention the support center of Bintense for their dedicated work. Thanks so much for making my life easier!

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Norene!

I'm delighted that we could contribute to your positive experience.

I'll make sure to pass on your feedback to our Customer Support team.

We appreciate your trust in us and your willingness to provide feedback.

Best regards,
Bintense Support Team

Thumbnail of user s.l18
1 review
0 helpful votes
April 23rd, 2024
Verified purchase

I am a strong proponent of minimalism in design. The user interface is incredibly attractive and streamlined, free of unnecessary buttons and cluttered information.
In terms of transactions everything is going well so far.

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Customer!

We're thrilled that you had such a wonderful experience with us!

Your positive feedback regarding our interface and transaction process terms brings us joy and reaffirms our belief that our efforts are not in vain.

Thank you for your trust! We truly appreciate having fantastic customers like you.

We look forward to the opportunity to serve you again soon!

Best regards,
Bintense Support Team

Thumbnail of user harryk331
1 review
0 helpful votes
July 3rd, 2023

If you're new to the cryptocurrency transaction world as I am, you should check out Bintense. I accidentally heard about them and that was a fortunate coincidence. They really make top effort to make me, a newbie crypto enthusiast, feel comfortable with crypto transactions. Go ahead and see for yourself.

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Harry!

We're delighted that you had an outstanding experience with us!
We appreciate your confidence in us and for spreading the word about our services. We're grateful for exceptional customers like you.

Looking forward to the opportunity to serve you once more in the near future!

Best regards,
Bintense Support Team

Thumbnail of user anonymouslya3
1 review
0 helpful votes
April 24th, 2024
Verified purchase

Certain pages on the site took an excessively long time to load which was quite frustrating... This issue was particularly apparent during the daytime. However during nighttime usage, everything seemed to run smoothly. I can attribute this to the company and team being relatively new but it's evident that they are proactive in addressing these issues and are committed to making improvements... Regardless I'm relieved that the bugs have been resolved!

Service
Value
Quality
Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Customer!

Thank you very much for your thoughtful and comprehensive review. It's tremendously valuable to us. I wanted to inform you that we've carefully considered both the positive and negative aspects you highlighted in your review.

We are actively working on making adjustments to address the issue of long site loading times.

Your feedback and constructive criticisms are greatly appreciated. We take your insights seriously and are actively considering internal changes based on your recommendations.

Best regards,
Bintense Support Team

Thumbnail of user varrond
1 review
0 helpful votes
September 13th, 2023

I had some login issues a while back. Quite annoying, but I'm happy this was solved quickly by the great fellas in the customer support team.

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Varron!

I'm delighted that we have contributed to your positive experience, and I'm even more thrilled that we could assist you in solving your issues.

I'll definitely pass on your message to our experienced Customer Support.
Furthermore, I'd like to express my gratitude for your constructive criticisms, which caused considering internal adjustments to the log in procedure.

We'd be glad to delve deeper into the particular incident with you, aiming to gain a clearer look at the situation and identify opportunities for enhancement moving forward.
Please, don't hesitate to contact us via email at support@bintense.io.

We appreciate your willingness to share your feedback.

Best regards,
Bintense Support Team

Thumbnail of user eudorag2
1 review
0 helpful votes
September 18th, 2023

A reliable crypto exchange firm. They take all precautions to make sure your capital is safe, and it shows. This may sometimes make the exchange procedure somewhat lengthy, but I think it's worth it.

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Eudora!

We're thrilled to hear that you had a fantastic time with us!

Your trust in our safety protocols means a lot to us, and we're thankful to have such fantastic customers like yourself. Additionally, your feedback is highly valuable to us, so, please. Feel free to share more about your experience.

We can't wait for the chance to serve you again in the near future!

Best regards,
Bintense Support Team

Thumbnail of user abdullahr25
1 review
0 helpful votes
September 25th, 2023

I'm the kind of Guy that wishes to fully understand things before I dive into them. So, it would be great if Bintense added some more educational content to their site. More blog posts for example. Other than that, I really think that they are doing a good job.

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Abdullah!

I am extremely grateful for your thoughtful and impartial assessment of Bintense.io.

You dedicated a part of your hectic schedule to share your positive experience with us, and we find that incredibly touching.

Furthermore, I'd like to express my gratitude for your reasonable and constructive criticisms. We have genuinely taken your insights regarding the lack of educational content on our website to heart and are in the process of considering internal changes according to your suggestions.

Best regards,
Bintense Support Team

Thumbnail of user forgickc
2 reviews
0 helpful votes
October 17th, 2023

I have been using bintnese for a few months...Support team is kind and helpful. The UX of the platform is good. Monday has a long waiting time for the support team. Thanks!

Service
Shipping
Quality
Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Nima!

We are pleased to hear that you find our platform efficient. Your feedback is much valuable.
I'll definitely pass on your message to our experienced Customer Support.

Moreover, we would like to express our gratitude for your constructive input. Your insights have resonated with us, and we are in the process of implementing internal adjustments based on your suggestions regarding the workflow.

We're committed to making your experience even more exceptional!

Best regards,
Bintense Support Team

Thumbnail of user paulr2828
1 review
0 helpful votes
September 24th, 2023

Thumbs up to Bintense for their super-fast and easy registration process. I was able to make transactions in no time, no hassle! I would definitely recommend this company to anyone who asks.

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Paul!

We're thrilled that you had such a fantastic experience with us!

Your trust in our services and your willingness to recommend Bintense.io mean a lot to us.
We're truly thankful for exceptional customers like yourself.

We eagerly anticipate the chance to assist you again soon!

Best regards,
Bintense Support Team

Thumbnail of user juanr1066
1 review
0 helpful votes
July 4th, 2023

Hi Bintense, thanks so much for allowing me so much flexibility in the cryptocurrency exchange market. I have been looking for a long time for a company that will give me so much freedom to take crypto transactions to wherever I want. The only thing missing here, in my opinion, is more educational materials.

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Juan!

Thank you so much for your impartial and equitable assessment of Bintense.io. I'm delighted to hear that you recognized the customer-centric approach we've taken in developing our cryptocurrency exchange service. This has been a result of our dedicated efforts, and we're thrilled that our approach aligns with your perspective.

Moreover, I extend my gratitude for your constructive critiques. Your insights on the educational resources have not gone unnoticed, and we are actively considering internal adjustments in response to your suggestions.

Best regards,
Bintense Support Team

Thumbnail of user ingemarmountainb
1 review
0 helpful votes
April 29th, 2024
Verified purchase

Loved it - no problems over the last three months of experience with them!

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Ingemar!

Thank you greatly for your delightful feedback and generous expressions.

Taking a moment from your busy day to share your positive experience with us is truly touching.

Your happiness brings us joy, and we eagerly anticipate your next interaction.

Best regards,
Bintense Support Team

Thumbnail of user aaronj493
1 review
0 helpful votes
July 3rd, 2023

I appreciate Bintense for letting me open an account so quickly and without too many enjoying procedures. The verification process was hasse less and things are going smoothly. Haven't even had the need to call customer service so far.

Thumbnail of user svitlanak8
Svitlana K. – Bintense.io Rep

Dear Aaron!

It has been a delightful experience providing service to you. We genuinely value the effort you've made to provide us with your amazing feedback and your openness.

I'm pleased to hear that you had a positive experience, especially in regards to the ease of verification process.

We look forward to the opportunity of serving you again in the near future.

Best regards,
Bintense Support Team

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From the business

Bintense is a powerful and utterly safe crypto exchange platform.

Company Representative

Thumbnail of user svitlanak8
Svitlana K.

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4.6
13 reviews
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