Blackbadgeep

I called security on 7/21/23 in regard to extreme loud music coming from the unit below me. My floor was vibrating. Security guard tells me she can't do anything until 10pm. All of the other security guards in the building did their jobs and would knock on the door when someone was blasting music. Today 7/22/23 - I'm in a common space of the building Security walks in. I bring up the loud blasting music and mention the same thing is happening now. Security guard starts saying that people can party if they want on the weekends. She was rude and condescending. Also mentions 3 times that the area is closing soon. I then speak with someone from dispatch it was a woman, and the dispatch starts speaking to me in an unprofessional manner to the point of being abusive and how they can't guess where music is coming from. Not sure if this woman is out of her mind or doesn't get that the tenants of this building pay her salary. This is the most unprofessional security team I have ever dealt with. I would not move to a building again they do their joke of security for nor hire them for any other professional services such as film. No excuse and I have filed complaints with the building. This team should be fired. I'm sorry but for the money I'm paying here this is unacceptable. I then call the security number *******997 twice and no one picks up. This security service black badge is unprofessional and abusive. I need to speak with a supervisor. Black badge security should be fired. Their instagram: https://www.instagram.com/blackbadgeep/