BlindsParts.com

I returned parts that did not fit and never heard from them again even after several attempts to contact them. No one answers the phone or responds to email requests. I can not find my information in their site to track my order. Very poor business ethics. Do NOT use blindspars.com. Instead try blindparts.com located in Las Vegas, NV.

April 17 placed online order. They immediately charged CC. May 8 I sent them an email, no reply from them. I also called, no one answers the telephone, nor returns your messages. I used their online order status checker, but the database is corrupt and will not give you any information. May 20 received an order shipped notification with tracking number. May 26 the tracking number is bogus since USPS shows that the part was never received or scanned into the USPS system.

They demand payment up front - no credit cards. In hindsight, that should have been the clue. Incorrect parts sent. No response from "Customer Service". Filed complaint with Tucson BBB - no response to them either. There should be a less than zero stars rating available.

He took my order, removed the money from my bank and then closed his website and won't answer emails. He is a THIEF!

Great and prompt service. Parts were shipped same day. I was quite surprised. Very friendly contact (Alex)

We ordered parts on January 10,2016. They charged our credit card and stated parts were backordered. They would ship within 45 days. We never heard from the company. Sent an email-and found out they were still on backorder. This process happened 4 different times. We asked for a refund in August and they "promised" they would take care of-and we are still waiting for our money.
This is an unethical and unreputable company. Order from them at your own risk!

Do NOT order from them. I wish I would have seen the reviews on this site before I did so. I placed an order in May of 2016, they charged me immediately. I emailed them weeks later to follow up on the order, never heard from them. Emailed them months later to follow up and cancel the order. Not a word. Just this week I received a shipment notice from them... a YEAR later. Of course, I no longer need the parts. This company should not even be allowed to operate.

I ordered the wrong parts, returned them. Received the new parts, but never got the credit. I contacted them at least 3 times via email, but never received a return email. If the new parts were more money, they should have let me know. I ended up paying way more than I think I should have for a couple small items. Communication is key and they don't communicate. If you know exactly what you want go ahead and buy, but if it ends up being the wrong part, just consider it a loss.

Like others, if I could give negative stars, I would.
I emailed them to get a quote for a part and ultimately the response from "Dave M" was:
"Please do not contact us anymore. We have work to do".
Wow. Unbelievable.
I took to social media to slam this company, including disliking ALL their videos on YouTube. Even their public replies there are unbelievably unprofessional. See for yourself by checking out the reply to rjf9462's comment in https://www.youtube.com/watch?v=jkWIn52nMGs&t=2s

This company is a scam. They took our money, gave us an order number. Then did not deliver. They would not respond to phone messages. Or emails. Multiple sent. As the one star rating states it does not get any worse than this. Stay away.

Placed order and received acknowledgement. Check cashed immediately and no parts. Sent email inquiry and no response. Tried calling but most phone numbers not valid. Where are my parts? This appears to be a scam. The website offers shipment follow up but does not work. Don't order from this company.

I purchased parts from Blindparts.com of Tucson last year. When I realized I did not need the parts a few months later, I asked if I could return them and they agreed that I could. It took a few emails to approve the refund. They acknowledged that they received them and would send a refund. This never happened. I have sent 4 emails to them since July asking for the refund. They have not replied. I guess I will have to give up because you cannot get money from thieves.

Although their website and communication seems very unorthodox and unprofessional, I didn't have any problems with my order. I ordered and recieved exactly the quantity I ordered and the parts were an exact fit. (Blind Tilt Gears)

Their price was the best I found and i would buy from them again... but I have to admit based on what i saw on their website and some of the reviews I saw online... I was weary about doing business with them.

Avoid at all costs. Impossible to get ahold of... worst experience ever shopping online.

Still waiting on refund of items never shipped.

Just no.

Cashed the check and have not sent the part. And no response from them. Multiple phone calls/emails. I should have checked the other responses. Company is a total Scam.

If I can give this company negative stars I would. They do not answer calls or emails. They cashed my check almost a month ago and I still did not receive my order. I filed a complaint on BBB.
DO NOT USE!

I'd give 3 1/2 stars if I could, somewhere between okay and cool. I read the other reviews here just after making my purchase and started worrying, so I thought I'd add my more balanced experience.

I got the old hard to find vertical blind part that I needed, spending an order of magnitude less money and effort than I would have to replace the entire vertical blind. The part works really well. Kudos to blindsparts.com for that.

On the other hand, I waited 2 1/2 weeks for the part to arrive. Their site claimed that my part was going out in the next outgoing shipment for almost a week (do they only have one outgoing shipment per week maybe?). Clicking the order update thing on their site just sends you a generic e-mail that says nothing new. I knock off the 1-2 stars because of the slow service and poor communication.

Bottom line, if you want to save some cash and effort vs. replacing your entire set of blinds, and can wait 2-3 weeks for a part to arrive, consider these guys. If you need your blinds fixed really soon, look elsewhere.

I sent a check to Blindsparts.com for 15 valance clips. Paid $24.00 by check. They don't take visa. Never heard back. They don't pick up the phone. They don't respond to emails. Their order status link doesn't work. After more than a week and no responses to numerous requests for a call back I realized I was scammed. Don't be scammed by this company.

They got the money from my PayPal account immediately but then did not reply to any of my emails or voice mails, so I cancelled my order. Before you order be sure you contact them via email or phone and find out what is going on before you pay.

I ordered easy rise tape to restring celluar shades on 02-27-2017. They took the money from my credit card right away then the unit I ordered was placed on back order with a ship date of 03-10-2017 it is now 03-23-2017 and still no product. They gave me some bogus USPS tracking number but all it says is that the label was created and is awaiting pick up. I have tried calling them on numerous occasions and left messages and no response, I have emailed them with no response. This company is a complete SCAM don't waste your time with this company they are a bunch of useless A@@holes.

OMG - how can these guys continue to exist when they take your money and never deliver. I am out $110!

STAY AWAY! Do not be fooled by this company. I placed an order, then 1 month later I contacted them to find out why I haven't received it and they said sorry we don't take credit cards anymore, only checks. I'm guessing because they do this all the time and people were reversing the charges, but you can't do that with a check.

I sent them a check, and after 2 months they said they were still working on the order. I sent them an email asking them to cancel the order, and destroy the check. 3 days later my check was cashed, and still no product was sent.

Someone needs to call the authorities on these people, they are scamming people, and stealing their money for parts they don't send.

Simple order: three plastic brackets for some Hunter Douglas blinds. Ordered on July 14th. Still sitting here on August 5th waiting for the brackets. Projected shipping date keeps sliding back. They won't answer their customer service phone number. They won't answer emails. Their "live" chat is always offline. What a joke of a business.