• Blueberry Markets

Blueberry Markets

Overview

Blueberry Markets has a rating of 3.0 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Blueberry Markets ranks 51st among Brokerage sites.

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Reviews (2)

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Thumbnail of user mehrdadm7
2 reviews
1 helpful vote
December 20th, 2021

I am trading as a retail trader with Blueberrymarkets for the last almost 3 years. One of the most trustet, secure and very high level service and support. Never had a issue about any thing with them. I strongly recomand Blueberrymarkets for retail traders which Looking for a decent and proffesional broker.

Tip for consumers:
Good leverage, small spreads

Products used:
Trading

Thumbnail of user hannaa61
Customer Support -. – Blueberry Markets Rep

Hi Mehrdad! We sincerely apologize for the delayed response, as we have just come across your review on Sitejabber. We appreciate your kind words and are thrilled to hear about your positive trading experience with Blueberry Markets over the past three years.

At Blueberry Markets, we strive to provide a trustworthy and secure trading environment for our clients. We are committed to delivering high-level service and support, and it is gratifying to know that we have met your expectations. Your recommendation means a lot to us, and we thank you for your trust in our services.

We understand the importance of competitive leverage and tight spreads in trading, and we continuously work to offer favourable trading conditions for our clients. It is rewarding to hear that these aspects have contributed to your positive trading experience.

Should you have any questions or require further assistance, please do not hesitate to reach out to our dedicated customer support team at global@blueberrymarkets.com. We are here to provide continued support and ensure that your trading journey with Blueberry Markets remains seamless and successful.

Once again, thank you for your positive feedback and for choosing Blueberry Markets as your preferred broker. We look forward to serving you for many more years to come.

-Hanna

Thumbnail of user supert11
2 reviews
3 helpful votes
January 28th, 2023
Verified purchase

Many things have changed with this broker.

At the turn of the year 2022 / 2023, a migration took place. Blueberry Markets now no longer processes its trades through EightCap Pty.

Since then, this broker suddenly makes it extremely difficult to withdraw your money again. The whole process of "withdrawal" is extremely tedious, slow and tough.

Even if you deposited by credit card before the migration, you are now only allowed to withdraw by bank transfer. This takes up to 7 business days. In my case, I have even been waiting for 14 days for the money to arrive and it still isn't here. Blueberry claims to know nothing about the whereabouts of my money. It's gone. 5.000€, gone with the wind.

In view of the many bankruptcies of FX brokers last year (e.g. Samtrade), one is naturally very worried. One wonders: why does this broker make withdrawal so difficult?

You can also withdraw by USDT, but only amounts up to 5,000 USD. And even then it takes several days until a withdrawal is approved. Which, of course, is a joke considering that crypto transfers otherwise happen in seconds. Also, it costs 51 Dollars! Very expensive.

Another disadvantage of this broker is that its servers are located in Tokyo. This means that if you have your own trading client in Europe or the USA, there will be a delay of around 150ms until execution. So in principle if you want to work seriously you have to rent a server in Tokyo, which are more expensive, and the remote desktop access is of course slower to a server in Tokyo from Europe.

So at the moment I really can't recommend this broker at all.

Also the website of the broker is quite a construction site. Some things are not working yet. This is of course not very confidence inspiring.

Blueberry is clearly becoming a typical FX Scam company. Stay away!

Thumbnail of user hannaa61
Customer Support -. – Blueberry Markets Rep

Hi Vanessa. We would like to address the concerns you raised in your review regarding Blueberry Markets. We apologize for any inconvenience you experienced and appreciate your feedback, as it helps us improve our services.

Firstly, we want to clarify that we have recently come across your review on Sitejabber, and we regret that you encountered difficulties with the withdrawal process. Since January, we have made significant improvements to our Client Portal to ensure a smoother and more efficient withdrawal experience for our clients.

Regarding the change in our trading infrastructure, we transitioned away from EightCap Pty at the beginning of 2023 to enhance our trading services. However, we understand that this transition may have caused confusion and inconveniences for some clients. We sincerely apologize for any inconvenience caused during this period.

With regards to the withdrawal options, we understand your frustration. While we aim to provide multiple withdrawal methods, there are certain limitations and restrictions imposed by payment processors and regulatory requirements. We have taken note of your concerns and are actively working on expanding our withdrawal options to provide more flexibility to our clients.

Furthermore, we have recently relocated our servers to London, which should significantly improve execution times for clients in Europe. We understand the importance of low latency in trading, and we strive to provide the best possible trading environment for our clients.

Regarding the issues you mentioned about our website, we apologize for any inconvenience caused. We continuously work on improving our website and addressing any technical glitches that may arise. Your feedback is valuable to us, and we appreciate you bringing these issues to our attention.

We assure you that Blueberry Markets is committed to providing a transparent and reliable trading environment for our clients. We take pride in our strong track record and reputation in the industry, and we always strive to deliver exceptional service.

We would appreciate the opportunity to address your specific concerns and assist you with any outstanding issues you may have. Please reach out to our customer support team directly at global@blueberrymarkets.com, and we will do our utmost to resolve your concerns promptly.

Thank you for bringing these matters to our attention, and we sincerely apologize for any inconvenience caused. We value your feedback as it helps us improve our services and ensure the best possible trading experience for all our clients.

-Hanna A.

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From the business

Blueberry Markets is an online brokerage firm that specializes in providing access to global financial markets for traders. Founded in 2016, Blueberry Markets aims to offer a comprehensive trading experience with competitive pricing, advanced trading technology, and exceptional customer service.

One of the key features of Blueberry Markets is its wide range of financial instruments available for trading. The platform enables users to trade in various markets, including forex (foreign exchange), stocks, indices, commodities, and cryptocurrencies. This diverse selection allows traders to diversify their portfolios and take advantage of different market opportunities.

Blueberry Markets is known for its commitment to providing a transparent and fair trading environment. It connects traders directly with liquidity providers such as banks and other financial institutions. This setup ensures that clients have access to deep liquidity and tight spreads, enhancing the overall trading experience.

The trading platform offered by Blueberry Markets is designed to cater to both beginner and experienced traders. It supports popular trading platforms like MetaTrader 4 (MT4) and MetaTrader 5 (MT5), which are renowned for their user-friendly interface, advanced charting capabilities, and automated trading options. These platforms also provide access to a vast library of technical indicators, trading tools, and expert advisors, empowering traders to analyze the markets and execute their trading strategies effectively.

In addition to its trading platforms, Blueberry Markets offers various account types to suit the needs of different traders. These include Standard Accounts, Direct (Raw) Accounts, and Islamic Accounts (which are compliant with Shariah law). Each account type has its own set of features and trading conditions, allowing traders to choose the one that aligns with their trading style and preferences.

Blueberry Markets places a strong emphasis on education and support for its clients. The company provides a range of educational resources, including video tutorials, trading guides, webinars, and market analysis, to help traders enhance their knowledge and skills. Furthermore, Blueberry Markets has a dedicated customer support team that is available 24/7 to assist clients with any inquiries or technical issues they may encounter.

When it comes to regulation, Blueberry Markets prioritizes the protection of client funds and personal information. The company is regulated by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC), which impose strict guidelines and standards to ensure the protection of traders. Client funds are held in segregated accounts with reputable banks, providing an additional layer of protection.

Blueberry Markets prides itself on its core values of integrity, transparency, and innovation. The company strives to deliver a superior trading experience by leveraging cutting-edge technology, staying abreast of market trends, and continuously improving its services. This client-centric approach has garnered a positive reputation for Blueberry Markets within the online trading community.

Business History

Blueberry Markets is an online foreign exchange (Forex) and CFD (Contract for Difference) trading brokerage firm that was established in 2016. The company is dedicated to providing traders with a user-friendly and technologically advanced trading platform, coupled with exceptional customer service.

Blueberry Markets was founded by Dean Hyde, a seasoned financial industry professional with extensive experience in the Forex market. With a vision to create a brokerage that caters to the needs of both beginner and experienced traders, Hyde launched Blueberry Markets with a focus on transparency, low-cost trading, and cutting-edge technology.

From its inception, Blueberry Markets aimed to differentiate itself by offering highly competitive trading conditions. It provides direct access to liquidity providers, resulting in tight spreads and fast execution speeds. Traders have access to a wide range of financial instruments, including Forex currency pairs, commodities, indices, and cryptocurrencies.

One of the key highlights of Blueberry Markets is its proprietary trading platform, Blueberry MetaTrader 4 (MT4). MT4 is a popular and widely used trading platform known for its powerful features, customizable interface, and robust functionality. Blueberry Markets has optimized the platform to enhance the trading experience, making it suitable for both desktop and mobile devices.

In addition to its advanced trading platform, Blueberry Markets prioritizes exceptional customer service. The company aims to build strong relationships with its clients, offering dedicated account managers and support staff to assist traders at every step. The support team is available 24/7 to address any queries or concerns, ensuring a smooth trading experience.

Over the years, Blueberry Markets has gained recognition and trust within the trading community. The company's commitment to transparency is reflected in its strict regulatory compliance. Blueberry Markets is regulated by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC).

Furthermore, Blueberry Markets emphasizes education and provides traders with a wealth of educational resources. These resources include tutorials, webinars, market analysis, and trading guides, enabling traders to enhance their knowledge and improve their trading strategies.

As a result of its client-centric approach and commitment to excellence, Blueberry Markets has received numerous accolades. The company has been recognized for its outstanding customer service, competitive trading conditions, and innovative technologies.

Company Representative

Thumbnail of user hannaa61
Customer Support -.

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