• BOHA STUDIOS LLC

BOHA STUDIOS LLC

Overview

BOHA STUDIOS LLC has a rating of 3.0 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BOHA STUDIOS LLC most frequently mention customer service problems. BOHA STUDIOS LLC ranks 138th among Home Decor sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 67.6%
Positive
50
Neutral
0
Negative
24
14
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How would you rate BOHA STUDIOS LLC?
Top Positive Review

“Stellar Chandelier, Stellar Service!”

Ernie T.
11/12/23

Absolutely in love with my new chandelier. It's the epitome of sturdy elegance, and the customer support was top-notch.

Top Critical Review

“Terrible customer service --- I'm being ghosted!”

Jami J.
2/25/24

I'm an interior designer and this was my first and last purchase with BoHa Studios. I ordered five separate vases (NOT a set) and the five trickled in over the course of two months --- well beyond the time frame I needed them. Despite numerous emails to support, I've never received an RA or address. Now I'm scared I'll never receive my money if I do return them somehow.

Reviews (89)

Rating

Timeframe

Other

Thumbnail of user erniet39
1 review
3 helpful votes
November 12th, 2023

Absolutely in love with my new chandelier. It's the epitome of sturdy elegance, and the customer support was top-notch.

Thumbnail of user tylert411
1 review
3 helpful votes
October 25th, 2023

BO-HA pendant lights are exquisite. Fast shipping, amazing quality, and customer service that genuinely cares. The pricing is also reasonable for such high-quality pieces. Highly recommended!

Thumbnail of user hunterm187
1 review
2 helpful votes
October 24th, 2023

Discovering BO-HA was a stroke of luck! Their wall sconces are not only affordable but also of high quality. The fast shipping and excellent customer service made my shopping experience even better.

Thumbnail of user jamij40
1 review
0 helpful votes
February 25th, 2024

I'm an interior designer and this was my first and last purchase with BoHa Studios. I ordered five separate vases (NOT a set) and the five trickled in over the course of two months --- well beyond the time frame I needed them. Despite numerous emails to support, I've never received an RA or address. Now I'm scared I'll never receive my money if I do return them somehow.

Thumbnail of user ottoy5
1 review
4 helpful votes
October 18th, 2023

Table Lamp For Living Room is excellent quality for a very good price. Delivery arrived as promised when ordered. Would not wait to use the company again.

Thumbnail of user kobid1
1 review
2 helpful votes
November 17th, 2023

The lamps are stunning, casting the perfect warm glow. The attention to detail in packaging was much appreciated.

Thumbnail of user tessyv2
1 review
0 helpful votes
March 20th, 2024

I just read the reviews. Why did i not check this prior.oh dear Stephanie Davis whoever u really are...she seemed oh so helpful and offering me discount offers and pursuing me when my order was in limbo.oh i thought i was gonna get some nice lights...as soon as pulled out of the box the quality did not live up.no instructions...to add to the whole thing. I put the lights together and went to unscrew the bulbs and the whole item was defective...basically SCAM of crap lights. I am now pursuing with Paypal and have added some of the reviews to prove. I hit dear Stephanie up as she seemed so sweet. I asked the question on how to look up my tracking no.no reply then when i wrote back that i feel this is a scam and i will pursue with Paypal she finally replied and was actually a little horrible and i thought that was weird for me to ask how to track...anyhow now not one reply regarding my faulty lights.im gonna fight for my money back and screw me paying to send back faulty products...HONESTLY do ur research...i just learnt the hard way

Thumbnail of user juanw477
1 review
3 helpful votes
October 16th, 2023

Good service, good product, reasonable price. Free & fast worldwide shipping. I will use this company again.

Thumbnail of user mariamaljaer
1 review
0 helpful votes
June 4th, 2023

These pendants are absolutely stunning! I really like how it looks in my dining room. They appear to be very expensive and modern.

Thumbnail of user colbyg37
1 review
2 helpful votes
November 11th, 2023

Review: The kitchen has never looked better. The lights arrived early, and the quality is evident. A great addition to my home.

Thumbnail of user abdulahia602
1 review
0 helpful votes
March 23rd, 2023

Modern… game changer my kitchen looks good bc if it.! My only problem with product is the lid light went out less than 6 month.

Thumbnail of user terryh1384
1 review
4 helpful votes
September 21st, 2023

Simply gorgeous! VERY decent price for quality and looking! Very unique design also it fits perfectly in my bed room :) !

Thumbnail of user elisep74
1 review
1 helpful vote
December 17th, 2023

We bought 5 lights for our brand new house.
Unfortunateluly they could not be installed by our electrician due to the lack of CUL certification. I have been told we would be refunded and am still waiting for my money! After more than 1 month that the lights made it back to their facility. Very nice lights though!
Make sure they are what you need!

Thumbnail of user kajaruban891
1 review
0 helpful votes
June 8th, 2023

We installed two Jara Sconces in our bathroom and coordinated the brass finish with the mirror and tap. I can't tell you how many people complimented me on these. I highly recommend it!

Thumbnail of user jamesj3605
1 review
1 helpful vote
November 22nd, 2023

The eco-friendly approach doesn't compromise on elegance. These light fixtures are a testament to that.

Thumbnail of user davids10956
1 review
2 helpful votes
October 2nd, 2023

Affordable price and prompt delivery but with few instructions on use and customer services offering best help at all. As a result the lighting adapters can be used long time.

Thumbnail of user denisj58
1 review
0 helpful votes
November 15th, 2023

Review: These sconces are a rare find—modern, yet timeless. The customer service felt personal and exclusive.

Thumbnail of user nadiapizzimenti
1 review
0 helpful votes
March 14th, 2024

Ordered a sconce, was told it left the warehouse. A month later I still hadn't received the package. They couldn't give me a tracking number, and would takes weeks to reply. Got the sconce and it was smaller than the measurements mentioned on the site. I have been trying to get a return going and the customer service rep "Stephanie" has now ghosted me via email. During this entire time I have tried to reach them via phone several times and they have never not once picked up the phone or returned a phone call. Save your money and buy from a reliable company because this one is not it.

Thumbnail of user melvinakex11
1 review
0 helpful votes
March 24th, 2023

This was my first purchase with BO-HA but it will not be the last. The waterfall faucet looks awesome and shipping was quick. Great communication throughout the process. In fact, I just ordered another faucet today for the bathroom.

Thumbnail of user romanr141
1 review
2 helpful votes
October 23rd, 2023

Recently ordered a wall sconce from BO-HA, and I couldn't be happier. It arrived swiftly, and the installation was a breeze. The design and quality truly stand out. I appreciate the excellent customer service too!

Thumbnail of user www.kumara897
2 reviews
12 helpful votes
June 22nd, 2023

However, the issues weren't limited to their website. Their level of customer service was dismal. I repeatedly asked for help, only to be treated with unhelpful, formulaic responses and lengthy response times. It is clear that they are not interested in responding to client inquiries or offering any kind of assistance.Bo-Ha.com was nothing short of a nightmare for me. Their website is a complete mess, with a clumsy interface and numerous broken links. They obviously don't care about making buying simple and convenient for customers.

Thumbnail of user caseyk177
1 review
1 helpful vote
November 20th, 2023

It's not just a light source, it's a centerpiece. The dimming feature is a dream for creating ambiance.

Thumbnail of user kelseyyg
1 review
0 helpful votes
July 11th, 2023

It's the fourth time already I've got a compliment on this wall sconce. Very oleased with my purchase. Will recommend your store to my close friend who is moving in the start of July.

Thumbnail of user carolineb557
1 review
1 helpful vote
December 19th, 2023

I placed an order on Nov 28. When I saw my card was charged, yet days later I had no order receipt or shipping update I emailed teh company. They took FOREVER to get back with me, stating someone would be in touch within 48 hours. Since then it's been a nightmare. Fake tracking numbers, false updates and no communication from them other than one or two canned responses. I have left several voicemails--what a joke! The VM went o a children's museum one time, then they changed the contact number on the website. I wouldn't be surprised if all these positive reviews are fake. Please shut this business down. They are a scam and practice false and misleading advertising. No 24/7 support. No order shipped in 2-4 days as the site says. A month laster and no one can tell me the status of my order. I've disputed charges to avoid the refund nightmare so many others unfortunately experienced.

Thumbnail of user ziggyf4
1 review
1 helpful vote
November 14th, 2023

Quick delivery product, easy assembly, and the perfect ambiance for my reading corner. Couldn't be happier!

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Ian W.
Typically does not respond to reviews

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3.0
89 reviews
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