Buy-Backdrop has a rating of 2.88 stars from 265 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Buy-Backdrop most frequently mention customer service, tracking number, and credit card problems. Buy-Backdrop ranks 176th among Photography Equipment sites.
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I was in loved with this background.it was adorable and great materialBut overall definitely a good buy! 100 % recommend!
Was charged for purchase and never received any shipping information or product! Emailed SEVERAL times and no response, called number listed and not a working number! DO NOT BUY FROM THEM - I should have known when my bank cautioned purchase, I should have listened to them... I tried to upload proof of purchase image and it keeps rejecting it.
I was in loved with this background.it was adorable and great materialBut overall definitely a good buy!
100 % recommend!
I'm extremely happy with how beautiful this is in person.
SUPER GORGEOUS, Perfectly and the quality is Amazing, Thank You!
Product is very beautiful! Customer service is professional and always helps find the best fit for your needs!
I use to shoot photo with my products.
Really vibrant colors! It does and might hold up better over the long run.
I placed an order over 20 days ago. They claim delivery in 7 - 11 days with free shipping to US. I tried calling their phone...it doesn't work.I tried leaving a message on their website...got a syntex error. I have emailed them more than 4 times with no response. They claim answers within 24 hours. What moon do they live on. I understand they don't care about reviews...The onlything left to do is call credit card company and seek a refund. Place an order with this company at your own peril. I will not order from them again unless something magical happens like getting my order and a major appology...for delays and non-responses.
Tip for consumers:
This is the worst company I have ever tried to deal with. Complete lack of communication. Can't reach them by phone number supplied on their website. Can't reach them on a message area on their website.
They have not answered 4 emails we sent to them trying to get a tracking number. Ask me if I will do business with them again...probably NO.
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We were trying to purchase a backdrop for our photography business. They say this company is number 6 in the world. I don't agree. You can't communicate with this company. My order has not been received. Requested tracking number 4 itmes...they never responded.
Material is good. Looked exactly as shown in the reference picture.Looks very beautiful real greenery. Totally recommend it.
I was surprised that it was not terribly wrinkled. Cute for photos and a reasonable price.
I rarely write reviews but this product is worth taking the time to do so! I am so pleased with my new backdrop! It's absolutely how it was described! I opened up the package and unfolded it just enough (about 2 unfolds) so that I could put it in my dryer and warm it up a little so that when I opened it completely it would smooth it out. I have the backdrop up on my loft office wall at home and what an inspiration to have on my wall! You guys did a great job and at a great price! Many thanks to you guys for what you do!
Was charged for purchase and never received any shipping information or product! Emailed SEVERAL times and no response, called number listed and not a working number!
DO NOT BUY FROM THEM - I should have known when my bank cautioned purchase, I should have listened to them... I tried to upload proof of purchase image and it keeps rejecting it.
Tip for consumers:
SCAMMED!!!!!
Products used:
Had to scramble to find another product short notice for a very IMPORTANT Event!!!!
This back drop is so pretty I used it for my daugthers birthday. I'll still buy more if and when I need to.
The custom background from this vendor is awesome.
This is my fifth purchase. Both vinyl material and polyester material are good. Packed are professional. Don't worry about damage during transportation. The most friendly thing is that all size of backdrops are seamless background, which is absolutely commendable! I love it and will buy again!
I thought it was going to be a disposable plastic material but it is like a curtain! I've used this several times, It's perfect.
Beautiful background, no difference from the website description. It is professional package, you don't need to worry about damaged. The package arrive in promised time, and sent rolled without wrinkles! Timely and effective email ensure my correct order. With my purchase experience this time, I have no reason not to recommend this seller.
Great backdrop.I love it! The backdrop does a good job and looks great, Not many wrinkles and thick material!
We used this for our backdrops for parties cake! Love the quality of the fabric,Very soft.
Definitely recommend
Everyone loved the backdrop. It is pretty thick material and looks like real wood in person.
The products in this shop are all of high quality and professional packaging. Please be assured of the purchase. Don't be misled by those bad comments. I have ordered lots of things for work from this shop, the actual items are more beautiful than photos. If it's your first time to buy, I advise you to buy polyester material.
The backdrop products on this site are great,and great for photo shoots and I'm sure I'll be ordering more!
Backdrop came useless - dry peeling fold lines white on black background. No response from company for replacement or refund. Seems like from age or weather damage on every fold line. Don't buy.
Products used:
None
Highly praise this backdrop, sooooo beautiful! Friendly customer service and answered my questions professionally. Fast shipment. I received tracking number in 1 day. The backdrop was packed with bubble wrap. It came with folding lines. I spent time making out after hang it.
Thank you.
This photo backdrop is a complete waste of money. Upon arrival, it was folded instead of rolled which caused an abundance of wrinkles and creases that made it completely unusable. No amount of ironing or steaming could get rid of the wrinkles. The product was marketed as a high-quality, professional backdrop, but the reality was far from that. I wouldn't recommend this product to anyone and I'm very disappointed with my purchase. Save your money and invest in a better quality backdrop that will actually serve its purpose.
They offer many sizes as well as different material. I got the vinyl brick wall. It is very sturdy and realistic. Shipping from china so it was a longer wait, but still worth it!
Thank you!
Professional company, sales great backgrounds. We always ordered backdrops on etsy/amazon/walmart/wish etc. This seller is the best one. Great quality. Color no difference, backdrops are realistic, especial the price, it is more cheaper! We will order more items here and suggest to friends.
Customer service were very rude, unhelpful and didn't offer any resolution. TERRIBLE experience. I contacted them a number of times and even offered to return the goods but they refused to refund me for the postage which would have cost as much as the product. I would never deal with these people ever again.
Tip for consumers:
I check with them the goods would arrive on time before I placed the order and assured if I paid extra for express shipping it would be there in time. Three days before the event I contacted them (I ordered three weeks prior) and they hadn't sent the goods. I cancelled the order and was told I would received a full refund. I contacted them a week later about the refund (supposed to receive in 24 hours) and they had sent the goods and refused to refund me. HORRIBLE EXPERIENCE.
Products used:
Screen back drops - promised full refund on cancellation and then refused it after they "mistakenly" sent the goods anyway.
I purchased birthday party theme backdrop for my daughter. The backdrop is as description on website, the color is vibrant, bright, exactly what i need.
We received many compliments on party. Fast shipping and lovely customer service! I guarantee they are professinal and will not let you down.
Buy fashion photography backdrops, photo backdrops from Buy-backdrop.com. Shop for our huge selection of photo studio backgrounds, including Modern, Scenic, Solid Color, Cartoon, Christmas, Halloween, Ancient ways series and so on.
Thank you!