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This used to be ING Online. I've had corporate accounts with them in the past and even though I had a few problems getting things working on my new accounts, their support was top notch and the services they provide are excellent. Please do yourself a favor and look into getting an account with Capital One 360.
I had opened multiple CDs for 11 months and had to close one of them early. They gave me an interest of 642$ and charged me 723$. Their rules are restrictive and insensitive to customer needs. Regret banking with them. Don't place CDs with CapitalOne (c1). They know how to charge fines.
I had opened multiple CDs for 11 months and had to close one of them early. They gave me an interest of 642$ and charged me 723$. Their rules are restrictive and insensitive to customer needs. Regret banking with them. Don't place CDs with CapitalOne (c1). They know how to charge fines.
Tip for consumers:
I had opened multiple CDs for 11 months and had to close one of them early. They gave me an interest of 642$ and charged me 723$. Their rules are restrictive and insensitive to customer needs. Regret banking with them. Don't place CDs with CapitalOne (c1). They know how to charge fines.
Products used:
CD
Capital One is basically broken. Their website has so many broken functions and really no way to notify them about the failed functionality. Fox example, I wanted to download transactions for the last quarter. I could only get it do find the last 30 days, even when I repeatedly entered the dates for the first quarter. Just doesn't work.
If you dispute a transaction, the only way for them to allow you to dispute it is to cancel your card (basically preventing access to your account) rather than contacting the merchant.
If you are someone who has business accounts and personal accounts, you are only allowed to have one debit card, and it can only access one of your accounts (of your choice). But it's not possible for them to let you access your other accounts with your one card, and they won't give you a separate card to access your business accounts at an ATM, so it's just a waste.
The list goes on and on. I would highly recommend going to a different, full service back ~ their systems at least work.
Tip for consumers:
It's primarily an online bank, with an app and such, but it's not full-functional and has many failures in their website and apps. Not recommended.
Liars! They said they would refund me the 95$ fee when I canceled the card the same month the fee was due. They did NOT. They lied. They guy on the phone could have cared less.
Charging erroneous fees; not crediting them back even though I have been a valued customer for years!
Tip for consumers:
Do not use them
Products used:
Na
This used to be ING Online. I've had corporate accounts with them in the past and even though I had a few problems getting things working on my new accounts, their support was top notch and the services they provide are excellent. Please do yourself a favor and look into getting an account with Capital One 360.
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