• Carquest Auto Parts®

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Overview

Carquest Auto Parts® has a rating of 2.4 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Carquest Auto Parts® ranks 778th among Auto Parts sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
How would you rate Carquest Auto Parts®?
Top Positive Review

“Great place”

Robert S.
10/27/19

Love their selection. I have been there many, many times and always the selection of foreign and America parts is top. Service is absolutely excellent.

Top Critical Review

“Ripped off”

Scott W.
10/22/20

Spent 3000 on a engine for my jeep from the Car Quest in Clinton, Ark. Apparently Car Quest is owned by Advance Auto. Anyhow, three months ago I payed 3000 for a rebuilt engine. They can't confirm they bought it beyond their own recipe. Spartan Motor's won't confirm they bought it from them and they don't have the shipping info to confirm it either. Don't pay up front! Don't pay up front, Don't pay up front! Don't pay until you get your car back and you can drive it. Still can't get my jeep back because they say I owe them for more work they can't prove they've done, image that. Now I don't have a car trying to buy a rebuilt engine from Advance Auto/Car Quest.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user dwightr82
1 review
0 helpful votes
September 3rd, 2023

I was on vacation and bought new LED headlights upon getting home they quit car quest in my town said tuff $#*!. I paid 125.

Products used:
Car parts

Service
Value
Returns
Quality
Thumbnail of user scottw144
10 reviews
389 helpful votes
October 22nd, 2020

Spent 3000 on a engine for my jeep from the Car Quest in Clinton, Ark. Apparently Car Quest is owned by Advance Auto. Anyhow, three months ago I payed 3000 for a rebuilt engine. They can't confirm they bought it beyond their own recipe. Spartan Motor's won't confirm they bought it from them and they don't have the shipping info to confirm it either. Don't pay up front! Don't pay up front, Don't pay up front! Don't pay until you get your car back and you can drive it. Still can't get my jeep back because they say I owe them for more work they can't prove they've done, image that. Now I don't have a car trying to buy a rebuilt engine from Advance Auto/Car Quest.

Thumbnail of user cecew9
1 review
0 helpful votes
May 24th, 2023

These people are very helpful, knowledgeable, and kind. They are a definent asset to the community.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jaredg11
105 reviews
139 helpful votes
August 16th, 2018

They provide fake denso relays to eBay sellers, beware. It was a headlight relay. The original identifying information is sanded off and a fake denso sticker is put on "over it" (still very rough all around that). There are many other identifying qualities that make it fake too.

Thumbnail of user roberts2233
5 reviews
4 helpful votes
October 27th, 2019

Love their selection. I have been there many, many times and always the selection of foreign and America parts is top. Service is absolutely excellent.

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