Casemates has a rating of 5.0 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases.
Casemates is a great site for the wine-buying community, and I want to stress "community".
Aside from that, their customer service people really want to help with any problems that might arise. Great job guys!
Tip for consumers:
Exellent "Wine-a-day" site with an active community.
This website is one of an affiliated group that I like for their honesty and informality. On one of the sister sites, meh.com, the description of an item can be so truthful and irreverent that you laugh out loud. I've been using that one since it was woot.com, before that got taken over by the man. On all of their sites ( meh, casemates, morningsave, mediocritee, and sidedeal), when something goes awry you can contact them through the support link and get a response within a day or two. On a recent order through casemates (perhaps my tenth?), there was a problem. I described the circumstances to them and received a full refund. Couldn't ask for more.
Hey there - thank you so much for your nice words, we're glad to have you around for so long! :)
Thanks for the love, Randy!