• Cash App

Cash App

Is this your business?

Overview

Cash App has a rating of 2.4 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Cash App ranks 79th among Money Transfer sites.

  • Service
    5
  • Value
    3
  • Quality
    3
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
4
See all photos
How would you rate Cash App?
Top Positive Review

“Nice”

Miriam C.
5/4/23

I've had this card for years. I love how it even shows declined transactions and they have a referral program too. For mine, it is $5 for them and $10 for me. All you gotta do to get the bonus is successfully register, connect a bank and debit card and make a contactless payment at somewhere like McDonalds or send someone $5. So, spend $5, get $5. I have 7 expired invite bonuses cause all the steps weren't followed. Some as high as $15. My referral code in below if anyone feels so inclinced.

Top Critical Review

“AVOID or use and lock or you WILL be scammed”

bob b.
3/5/23

Avoid using this card or app at all costs or you will be scammed it's just a matter of time this company needs sued they have very little security and zero customer service. If you have to use it use it and lock the card and do not store money on the card itself I get daily attempts now for purchases I never made. Avoid or you will be sorry

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user lances25
11 reviews
24 helpful votes
March 5th, 2023
Verified purchase

Avoid using this card or app at all costs or you will be scammed it's just a matter of time this company needs sued they have very little security and zero customer service. If you have to use it use it and lock the card and do not store money on the card itself I get daily attempts now for purchases I never made. Avoid or you will be sorry

Tip for consumers:
you cannot contact the scammers as cash app advises you to do

Products used:
store purchase

Service
Quality
Thumbnail of user jamesg2197
1 review
0 helpful votes
November 24th, 2020

9 /17/20 Cash App locked my account for "My own security" The next day I emailed support and provided all information they wanted from me to prove my identity. They than said there investigation was complete and concluded that my account was compromised and informed me they were CLOSING my account. I was told to email square and provide certain info which I did immediately! I had 283 on there with a 300 pending direct deposit and more direct deposits after totaling 2,000 still haven't received!

Thumbnail of user samuelv199
8 reviews
17 helpful votes
March 24th, 2023

So, a friend just HAD to pay me for house renovation with an app, Venmo sucked big time and then we try this.
The sign up was easy and transactions have been smooooooooth. 3 months and I've got zero complaints.

Products used:
Cash transfer and Bitcoin

Service
Value
Quality
Thumbnail of user eranam
2 reviews
1 helpful vote
May 8th, 2021

I had a cancellation of 1210. 00. I noticed that I sent it to the wrong person. They said it was cancelled. Took money from my bank and they said they returned my money to a credit card I do not have. My bank has disputed this. Stay away from them. They are crooks.

Tip for consumers:
Do not use this website. There is no consistency in the person. They are thieves. My bank has submitted a review and they do not respond.

Service
Value
Quality
Thumbnail of user jenniferm2470
1 review
2 helpful votes
December 5th, 2020

I would not recommend Cash App unless it is for use with close friends and family. If something happens that is fraudulent, Cash App DOES NOT HELP OUT AT ALL! PayPal and Venmo will help dispute with the recipient to retrieve your funds but not this payment app method. Users beware!

Thumbnail of user miriamc20
57 reviews
40 helpful votes
May 4th, 2023

I've had this card for years. I love how it even shows declined transactions and they have a referral program too. For mine, it is $5 for them and $10 for me. All you gotta do to get the bonus is successfully register, connect a bank and debit card and make a contactless payment at somewhere like McDonalds or send someone $5. So, spend $5, get $5. I have 7 expired invite bonuses cause all the steps weren't followed. Some as high as $15. My referral code in below if anyone feels so inclinced.

Tip for consumers:
You can order different colored cards now or even get a premium metal card, which is not free. You can also put emojis or even write on the card when you're ordering it. The chip in the card even has a dollar sign on it.

Service
Thumbnail of user carolinar30
12 reviews
9 helpful votes
April 11th, 2021

I opened a account as a gift for my son, I choose to open account with $31. Filled out everything, ss#, DOB, bank information, his address, his email and his cell phone. By the time the card arrived, my son had gone fishing, he lost his cell phone in water. Okay next day replaced and decided to change the number and start anew with different carrier, yadaya. We received the card and attempted to activate, there is a two step, they send you a confirmation code to email, CHECK, then they send a code to your phone? WE NO LONGER HAVE PHONE NOR NUMBER? I have 8 or 10 emails from their reps, for us to log in and follow the steps? We do and ALWAYS THE SECOND CODE GOES TO THE PHONE IN THE LAKE! It doesn't matter to them we can't change a number without the second verification code! It's been a month my gift is no longer a gift CashApp has our $31.00 and they could care less! They have silly folks representing a company that can use every excuse in their silly app!

Also beware of their other tactic, if you use your app to buy fuel at the pump they will place a hold up to $100! Not kidding! My husband's card was used at the pump and a hold of $50, plus amount of purchase was held for two days? Had he had the $100 in the account they would use it! If you end up with this worthless card, it's best to go inside to register and allow the cashier to manually access the card? Which defeats the whole purpose of having the card to use if it's pouring rain, cold or just not wanting to go inside BEWARE OF THE EXTRA CHARGE! HATE THEM!

Tip for consumers:
Please read fine print, they don’t seem to care about anything especially after they’ve connected with your bank!

Products used:
Cash.App

Service
Value
Thumbnail of user noahw241
1 review
0 helpful votes
May 11th, 2023

Payback service was able to help recover all the money i lost to a Cashapp scam. If you've also been a victim or lost money to transfers and want to get your money back from the scammers i will recommend using PAYBACK SERVICE

Thumbnail of user erinm555
3 reviews
2 helpful votes
October 11th, 2020

Cash app is very convenient to send and receive money. Its and easy and fast way to deal with money between people with out having to give out your bank info. Very fast in sending and receiving money. There is an option to receive a cash app card that is through Visa so you can it use at most places, even online. I highly recommend using this app. As long as you have a bank account you can connect to it. You will be able to use this with ease. On the app they show some companies in the stock market. And there is all kinds of tips and ways to help you invest into companies and other financial gains. I mainly use it to send and receive money and it had been great for me.

2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Cash App?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

2.4
11 reviews
Have a question about Cash App?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business