Centregold

I make a international bank wire from Singapore bank to Liberty Reserve through Centregold(exchanger). I was told it takes about seven days for the transaction to complete. My local bank(singapore) has already debit the funds but Centregold has yet to do the rest of the processing. I've waited more than seven days and send a few emails but i have yet to receive any response from them. While looking for answers on the web i found this site and i thought i would give it a try. I have attached a screenshot of my bank wire receipt for proof. I really hope to get an assistance.