• ChicWish

ChicWish

Overview

ChicWish has a rating of 4.23 stars from 2,263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 23rd among Women's Clothing sites.

  • Service
    787
  • Value
    323
  • Shipping
    333
  • Quality
    1835

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 78.8%
Positive
837
Neutral
98
Negative
127

Instant Feedback

21,068 reviews

158
See all photos

What reviewers want you to know

Positive highlights

  • The customer service are responsive and did help with the concerns I had.

Critical highlights

No critical highlights yet

How would you rate ChicWish?
Top Positive Review

“Great shopping experience”

Lorena L.
2/18/24

I was shopping around for a guest wedding dress when Chick Wish pops out on my IG stories, they had exactly what I was looking for, I ordered the dress and a couple days later it was at my house's front door. The website is very easy to navigate and the check out process very smooth and simple. I love my new dress. The price was in my budget and the quality is very nice, specially the cut and length of the dress.

Top Critical Review

“EXPRESS Delivery?”

Julie C.
4/22/24

I paid 20$ for an express delivery that promoted a delivery in 4 to 6 working days: I received my delivery 1 day late without any messages preventing me it's arrived. ADDITIONALLY that was impossible to track my order online and to reconnect to my last account, so i couldn't have any delivery information or even write a review. But as you can see it didn't stop me: the dresses are great but delivery is a gdm mess!

Reviews (2,263)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (294)
Thumbnail of user lorenal116
1 review
1 helpful vote
February 18th, 2024
• Updated review

I was shopping around for a guest wedding dress when Chick Wish pops out on my IG stories, they had exactly what I was looking for, I ordered the dress and a couple days later it was at my house's front door. The website is very easy to navigate and the check out process very smooth and simple. I love my new dress. The price was in my budget and the quality is very nice, specially the cut and length of the dress.

Tip for consumers:
The price and quality of my dress match my expectations

Products used:
Dress

Service
Value
Shipping
Quality
Very easy to navigate around their website
February 3rd, 2024
Verified site experience
• Previous review
Thumbnail of user bernyl2
1 review
1 helpful vote
January 30th, 2024

I ordered a black jumper with love hearts on this jumper, which is beautiful and soft and well made. The red jumper is lovely to. Custom service is brilliant. I made a mistake and emailed them thinking it was another company. I'm truly sorry about this happening. I will definitely be ordering again. I ordered 3 jumpers all just as nice as the other. I ordered 5 psirs of socks, those great quality also. Thank you for your support. I have learning difficulties and autism, and get confused. So sorry. B

Products used:
Jumpers, socks.

Service
Value
Shipping
Quality
Thumbnail of user judif34
1 review
2 helpful votes
February 21st, 2022
Verified purchase

OKI could not get 10% discount I enrolled today - site is difficult. Took me 45 minutes to order 1 item

Quality
Thumbnail of user rachaelp85
1 review
10 helpful votes
December 21st, 2021

I ordered my skirt on 14 Dec and it arrived today (21 Dec). I live in the UK. I love it! Good material, beautiful fit. I am a UK size 12 on the hips but I don't have a skinny waist, more brick shape than pear. I'm a 14 upper body. I ordered size L. It fits snugly around my waist, no more mine pies or it won't fit for Xmas. I'm super happy with it. It's classy! Would use Chicwish again.

Products used:
Skirt

Thumbnail of user anaalexandras
1 review
0 helpful votes
March 7th, 2024
Verified purchase

I really loved this outfit. Got all three pieces, although te bustier didn't arrived with the rest as there were shortages of the material, the only thing they could be done was to say when I bought it: out of stock.
However I have email them and asked them if there was a replacement that they could send as I needed it urgently for this wedding I was going. They handled it very well and very promptly 5gold starts, very happy

Reason I chose this business:

I like the fact that they have complete outfits that I can just order and makes my life easier rather than trying to combine stuff myself

Reason I chose this product:

They were similar to my preferred style and taste

Service
Quality
Thumbnail of user chiram1
1 review
5 helpful votes
November 25th, 2021
Verified purchase

I order size XS for both blouses and skirt and it's perfect fitted on me. Im 165cm height and 52kg weight. Good quality of materials, feel so comfortable and light, the colour looks real pretty. I definitely become a big fan of this shop! Both skirt and blouses can be matched with any other clothes. I wear a skirt with black sleeveless shirt to work and received a lot of compliments as well as the blouses i wear it with white short skirt and it lift up my look perfectly.

Tip for consumers:
It is true to size clothes please measure your size accurately

Products used:
Blouses, skirts

Service
Value
Shipping
Quality
Thumbnail of user ashleya355
1 review
10 helpful votes
June 6th, 2020

Recently purchased the Minty Sweet Leaves Chiffon Maxi Skirt and I LOVE it! It is the perfect vibe for summer. It's beautiful soft blue is an eye catcher! With a light breeze it will flow in the wind. I got so many compliments from my husband's family when I wore it to their memorial day party. I can't say how much this dress is perfect and is a must have for summer 2020. And let's face, every summer after that as well.

Thumbnail of user sarahantoinette1917
1 review
0 helpful votes
January 10th, 2024

Lack of free shipping and free returns (when you placed an order between £160-340) is a huge barrier. If I see a similar product on a different platform such as zalando or John Lewis I'd more likely shop there with oeace if mind I can exchange for better size without paying shipping and returns.
I also didn't receive an instant email confirmation which made me worried.

Tip for consumers:
Yet to receive order confirmation in my email

Value
Shipping
Returns
Quality
Thumbnail of user janeh1045
1 review
0 helpful votes
March 27th, 2024
Verified purchase

If you order three items and the product is back ordered, you should be made aware that only two items are shipping and one is back ordered in the packing list. The lack of communication and number of emails that had to be sent to get an answer from customer service was incredibly frustrating. Still not sure what's happening with my credit for the return if the return was received for the skirt it's just a bit of a nightmare.

Lag behind in getting information took three emails to get one response

Reason I chose this business:

Prices look good in the products look good

Reason I chose this product:

Same reason

Service
Quality
Thumbnail of user sarahp2215
1 review
2 helpful votes
January 7th, 2024

Ships fast and quality is excellent. Very happy with my purchase. It's hard to trust on line purchases

Products used:
Sweater

Service
Value
Shipping
Quality
Thumbnail of user gaylen133
2 reviews
1 helpful vote
December 24th, 2023
• Updated review

I have purchased at least six or seven items from Chicwish. I have loved them all. I get many compliments and people ask where did I get my outfit recently I bought this really elegant black knit top with a deep V-neck and mesh around the collar. It is vintage and modern at the same time I can easily pair it with three skirts I bought from chicwish. They are really unusual and timeless

Products used:
Tops and skirts

Service
Value
Shipping
Returns
Quality
I love these clothes Easy ordering experience
December 2nd, 2023
Verified site experience
• Previous review

I love these clothes
Easy ordering experience

I love these clothes!
September 15th, 2023
Verified site experience
• Previous review
I really like the clothes on this site
September 4th, 2023
Verified site experience
• Previous review

I really like the clothes on this site. I have bought many, including several skirts and tops, and I get tons of compliments.

I love this company!
July 16th, 2023
Verified site experience
• Previous review

I love this company! Unique clothes that always get compliments. Highly recommend

Love this company
June 4th, 2023
Verified site experience
• Previous review
Love chic wish
April 29th, 2023
Verified site experience
• Previous review
Love this shop!
March 12th, 2023
Verified site experience
• Previous review
Very happy with your checkout process
November 25th, 2022
Verified site experience
• Previous review

Very happy with your checkout process. Very easy! I am a new customer and will shop again!

Thumbnail of user mariac3723
1 review
0 helpful votes
April 24th, 2024
• Updated review

Bellísimo! Really beautiful wearing size Small. I am 5.4", 125 pounds. True to size. Perfect for Spring / summer.

Service
Value
Shipping
Returns
Quality
Lovely dresses
April 12th, 2024
• Previous review

Perfect! We live in Florida. My twin sister and I wearing size Small. Just perfect for any occasion. Ig maicevallosbeauty :)

Service
Value
Shipping
Returns
Quality
Thumbnail of user n221
1 review
0 helpful votes
February 17th, 2024
Verified purchase
• Updated review

I was very satisfied with my purchase. Quality was good, customer service also. It just took longer than expected for delivery.

Service
Quality
The first time I placed my order, it did not completed
January 27th, 2024
Verified site experience
• Previous review
Thumbnail of user samanthaw236
1 review
9 helpful votes
June 1st, 2020

Buying online can be dubious at times but I've been really happy with this purchase. The material of my coat was of good quality and thick, the size was good and the shipment was quick. To be transparent, I have been offered points to spend in store if I post a review, but I'm quite happy to do this as I was so happy with my purchase I want to buy more stuff lol I've had lots of compliments on the coat and would recommend it (to the point I'm tempted to buy it in another colour lol)

Thumbnail of user stephaniew2129
1 review
0 helpful votes
April 5th, 2024

Ordered a green dress and it is lovely. Beautiful dress made with good fabric and quality work. I would buy from them again.

Thumbnail of user kacyc15
1 review
0 helpful votes
April 7th, 2024

I did not receive my entire order and I cannot reach anyone to in order to get help. It shows that my complete order was shipped but there was only one item in the package. How can I get my other items as I cannot reach anyone at your company to resolve my problem. To makes things worse, I paid for expedited shipping. I am so frustrated. Never again!

Products used:
I don’t have my items!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sushma.padilam
1 review
0 helpful votes
February 15th, 2024

This was my first time buy with chicwish, though I didn't get order confirmation, they were quick to respond back after I communicated the issue on chatbot. The order was dispatched quickly and I received it in decent amount of time compared to other stores that dispatch from China. I live in New Zealand.
The quality of the dress was amazing which I wasn't expecting.

Service
Value
Shipping
Quality
Thumbnail of user dianah799
1 review
0 helpful votes
March 1st, 2022
Verified purchase

Love the dress I got. I wore it right away and received so many compliments on it! It's very flattering when worn and the color is so beautiful. The knit material is soft and comfortable. Quality is good and I love, love, love it! Thank you!

Thumbnail of user karif148
1 review
0 helpful votes
February 18th, 2024
• Updated review

This Pearly Contrast Heart Soft Fuzzy Knit Cardigan is my FAVORITE! It is luxuriously soft and feels like a warm hug. When I have worn it out, I have gotten numerous compliments. Chickwish's Customer Service Team is also great. I ordered a medium but changed my mind and they were able to adjust my order and send me the new size. I highly recommend Chickwish.

Tip for consumers:
I love Chickwish

Products used:
Cardigan

Service
Value
Shipping
Quality
Easy to purchase
January 15th, 2024
Verified site experience
• Previous review
Thumbnail of user racheld662
1 review
4 helpful votes
June 8th, 2020

I'd seen chicwish online for ages but was worried about ordering. I decided to take the plunge and I'm so glad I did. I bought a top, dress and skirt. All 3 are good quality, beautiful items and I can't wait to wear them. Only downside is the amount of time for delivery but just make sure you order in plenty of time before and event and you'll be fine. I'll definitely be ordering some more soon.

Thumbnail of user victoriah596
1 review
0 helpful votes
March 10th, 2022
Verified purchase

My order took awhile to be delivered but that's expected with the situation atm, but omg I love the trousers so much they fit and look amazing :))

Service
Value
Shipping
Quality
Thumbnail of user joym610
1 review
0 helpful votes
March 10th, 2024
Verified purchase

Stretchy material fits well around the curves. Length is good not too long. Material looks expensive. Bought it for a wedding and received many compliments. Happy with thr dress I would recommend.

Reason I chose this business:

Love the quality of the dresses. Affordable and Quick delivery time

Reason I chose this product:

Fit for the occasion I wanted

Quality
Thumbnail of user dianer1953
1 review
0 helpful votes
April 4th, 2024
Verified purchase

Bought from here before. Clothes are as you see online. Good quality and nice fit. Something special at a good price

Reason I chose this business:

Good previous experience

Reason I chose this product:

Chose the products for fit and style

Quality
Thumbnail of user selvapadmac
1 review
0 helpful votes
March 8th, 2024
Verified purchase

I bought 2 skirts and both of them look pretty in their own ways. Color choice is good. I would definitely recommend to someone.

Reason I chose this business:

Becaus ethe site has more skirt options.

Reason I chose this product:

I liked chiffon/satin/georgette materials.

Quality
Thumbnail of user ibtissemr
1 review
3 helpful votes
November 21st, 2021

The product is so beautiful and the quality is so good. I have bought many items from CHicwish! :)

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

How do I know I can trust these reviews about ChicWish?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.2
2,263 reviews
Have a question about ChicWish?